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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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So far so good. Looking for help with my mortgage. My husband passed away and I am dealing with many repair issues because the house is old.
All I do is fill out the same crap in some numbers I have filled out your forms 20 times get no numbers
Pleasant
And polite. They helped me understand that I can own a home..
Typical, no info will receive all types of calls and emails when you sell my info
Would give zero stars if it was an option they ask for everything but your ss and dob and do not even give estimates just give you links for companies in your area that will ask for personal info
You say I can see rates and you bait to fill out request then say they will call me instead of just showing rates.
Misleading... it's simply waste of time in this site and you will need to enter all details again to other lending sites. Its brochure site for lenders and never a real lending site.It simply collects your details in a misleading way :(
I have dealt with Rocket Mortgage in the past and they turned me down saying my FICO was too low but when I checked how they were suppose to do business my FICO was well above their minimum standards. I refuse to do business with cheats or liars.
This is the same bull$#*! scam as everything else. You put all your info in and get no real rates but now everyone and their mom will contact you repeatedly for months. Good thing I out a fake number and a spam email
Wanted rates I could view not to be harassed by 1000 lenders
Nice site to get started on a home loan. Ready to get the process started
The link I selected said I could benefit from a government program? Not receive calls to refinance my home! Very misleading! I DO NOT WANT TO BE CONTACTED! Please cancel my information!
I don't know what to say about my experience yet but I'm sure it will be ok l like that I don't have any money
For much. Justadown payment.
Hope you are happy.
It sucks it goes to a screen and freezes that's as far as I got
I thought there would be instant rates and not have to wait around for a call back.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

