Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow matt C.
Unfollow matt C.
Share Review
Report Review

Googling mortgage loan gets you better results

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
Follow Mark Z.
Unfollow Mark Z.
Share Review
Report Review

You advertise a 2.79% rate, but the companies that contact me quote me 5.125%. Don"t waste our time with false advertising!

Date of experience: April 14, 2022
Rhode Island
1 review
0 helpful votes
Follow michael G.
Unfollow michael G.
Share Review
Report Review

I simply wanted a rate sheet
May 14, 2022

I simply wanted a rate sheet. I did not want to disclose personal contact information. This is easy and you made it hard.

Date of experience: April 14, 2022
Georgia
1 review
0 helpful votes
Follow Peter A.
Unfollow Peter A.
Share Review
Report Review

As long as I get the 2.25 it will be a 5+ star. But am betting this is another exercise in futility... for them to say we cannot beat your current 3.25% rate... but one can be hopefull

Date of experience: April 14, 2022
District of Columbia
1 review
0 helpful votes
Follow Roland U.
Unfollow Roland U.
Share Review
Report Review

The process of filling out forms was quick. Now I will see if that translate into service from listed lenders.

RW

Date of experience: April 14, 2022
Florida
1 review
0 helpful votes
Follow Joseph I.
Unfollow Joseph I.
Share Review
Report Review

It's a good feeling to know I will get the help i need to get started

Date of experience: April 14, 2022
Georgia
1 review
0 helpful votes
Follow Fawzia Z.
Unfollow Fawzia Z.
Share Review
Report Review

Great experience
April 14, 2022

Great experience. It was simple, quick and easy for me.

Date of experience: April 14, 2022
Arkansas
1 review
0 helpful votes
Follow Justin N.
Unfollow Justin N.
Share Review
Report Review

I just wanted estimated rates not people calling me.

Date of experience: April 14, 2022
Minnesota
1 review
0 helpful votes
Follow Sara P.
Unfollow Sara P.
Share Review
Report Review

I just want the lowest rate available without having to fill out constant surveys

Date of experience: April 14, 2022
Georgia
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

Not completely satisfied yet since I have not gotta an answer to this situation! I really do need to get help for fix upgrades & some repair work done

Date of experience: April 13, 2022
Maryland
1 review
0 helpful votes
Follow Padma M.
Unfollow Padma M.
Share Review
Report Review

Your service sucks
May 14, 2022

Your service sucks. You provide no rates as you promised but you employ bait and switch trap and drive traffic to other sites. I will never use your service in the future.

Date of experience: April 13, 2022
Illinois
3 reviews
0 helpful votes
Follow Martin U.
Unfollow Martin U.
Share Review
Report Review

Great this far haven't gotten that far yet. Little early for review

Date of experience: April 13, 2022
Missouri
2 reviews
0 helpful votes
Follow Deidre H.
Unfollow Deidre H.
Share Review
Report Review

I wanted a rate not told a VA lender would CALL me. I hate being called numerous times by the sales department at all hours. I was asked for my email address and I expected the information there or immediately here
This is a sales pitch I do not like.

Date of experience: April 13, 2022
Florida
1 review
0 helpful votes
Follow Phyllis U.
Unfollow Phyllis U.
Share Review
Report Review

I was looking for a calculation not a number of a lender

Date of experience: April 13, 2022
Texas
1 review
0 helpful votes
Follow mike N.
Unfollow mike N.
Share Review
Report Review

It said it would give me rate and it just gives me names of companies

Date of experience: April 13, 2022
Texas
2 reviews
2 helpful votes
Follow Isaiah M.
Unfollow Isaiah M.
Share Review
Report Review

You asked me for a bunch of info then just listed numbers I could call myself.

Date of experience: April 13, 2022
New York
1 review
0 helpful votes
Follow thomas N.
Unfollow thomas N.
Share Review
Report Review

I just wanted a payment for the month and you took me and made me fill out these forms. Just wanted to use a mortgage calculator to figure out a monthly payment

Date of experience: April 13, 2022
Massachusetts
1 review
0 helpful votes
Follow Antonia E.
Unfollow Antonia E.
Share Review
Report Review

Thanks radio KMA104 Okkie dokkie el Rolando zRonT

Date of experience: April 13, 2022
Georgia
1 review
0 helpful votes
Follow Julio T.
Unfollow Julio T.
Share Review
Report Review

I was expecting to have a rate estimate, instead I've just got three links to other lenders websites.

Date of experience: April 13, 2022
California
1 review
0 helpful votes
Follow Mary N.
Unfollow Mary N.
Share Review
Report Review

Good cause I really need my rent to be reduced cause I lost my job

Date of experience: April 13, 2022