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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I requested a veterans loan rate. You seem to have a problem providing the information so instead you go through a whole process of contacting me without quoting the available rates.
Good and easy to apply and fast. Let me know how l did
You have been very helpful. Where have you been? Thank You very much
Should not require phone number. Need bigger list including banks for loans
Your Ad says that if you haven't refinanced in the past 6 months in Texas, you can refinance.
I was just told by Amerisave that the law in Texas say that you have to wait till the one-year anniversary to refinance again.
Sorry for the low rating from you being misinformed.
No real information given. Looks like a scam to get info and then harass me with call after call after call
You guys suck. I just wanted rates. F you for sending all these $#*! lenders my information instead of just showing me their rates.
Excellent and nice layout. Very easy to read and navigate through the website.
Advertising lied! No one that I spoke with could do zero closing costs!
Give me the rates BEFORE the barrage of phone calls. I logged in to get rates, not harassed by marketers! If you want my business, don't use misleading tactics. You said you'd show me my rates. Where are they?
Hola estoy tratando de conectar pero la llamada se caen gracias
Scam scam scam scam scam scam scam scam scam scam scam
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It depends on if they contact me via email with questions rather than just say "call me to discuss". I have yet to get an actual rate sent to me through one of these offers which advertise just that.
I was led to believe when i started this that all was needed was the address, NOT my phone number or name.
It said it would provide me with mortage rates. Instead it is just having people call me. I am at work and cannot take a bunch of telephone calls. I would have never completed the application if I knew I would not be able to see the results
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

