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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Too many emails and worried about accuracy of quotes because no information was taken
The experience so has been very pleasant thus far.
Lenders who have called me so far have no knowledge of a "rate and term option".
I don't want to be contacted. It' says we will see what lenders and now I'm going to have everyone calling and annoy me.
I don't think that I will get a lender to help us!
I was being discriminated against because of my financial status
You haven't really done anything yet except refer me to someone. This isn't helpful unless the referrals play out.
Does not say 'what are they going to do with the info'.
I have been trying to find a lender for about a month. Im a Mom with three children, I would like to purchase a home in a few months. I'm very grateful for the opportunity..
Disabled and can't talk over phone no real way to get in with the lenders if I can't speak to them :(
Satisfactory considering removing-
Satisfactory
I
Too much personal info requested, w/no real feedback re refinance query. Also, options for data entry don't conform well to the specific situation. And no opportunity to add additional info or explanation. Finally, we don't like dealing w/bots and/or algorithms in the absence of an actual person, a marketing turnoff from many websites & you don't seem to be any different.
Good I like what they are trying to do and help us out.
Bild a church help single mother in kids with the education respected in always but God first before anything
It was stated no phone calls and now you are going to start calling me.
Great hope I can get the help I need to better my life
So far okay but false rating cause you have not did anything except log me on and try to get a rate before work. No. No. No.
So far my experience is that it's quick and easy finding lenders right away thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members