Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was expecting to take a look to the numbers as promised in the site. No being contacted.
What a pointless site - give me percentages and point averages or else I'm better off on my own
Everything was simple to this point, I'm not interested in adding any time to my mortgage.
Website promises to show rates. But then after you put in your info, they don't give you anything and banks are now calling me multiple times a day. Lengo is a scam. STAY AWAY!
Other than gathering my info …. Nothing has been really done for me at this point
You advertise that you will show some rates, but you gather a ton of contact info and then say "these people will call you". I dont want people to call me... I wanted to know the average current rates.
I don't have time to talk on phone. Email or text would be better and I want to SEE what the possible rates(APR) would be. You do not need to bait and switch! I do not appreciate 20 phone calls when half of the lenders don't work with double wide mobile homes which I stated in your questionaire!
The rates each lender offers should be noted on the list of their names.
It is seemingly Wonderful! Cant wait to get my investment property.
I do not want excessive phone calls from any of these lenders. I am receiving call after call of robo calls!
This has been an exceptional experience. So far everything has moved quickly. Our payments are $450.23. If they can be reduced without lengthening the contract, it would be great. Thank you.
Didn't even finish the on line app. Bang lady was on the phone super fast
I'd like to see numbers, not connections to numbers.
Very easy, and the phone calls started the moment I put in my information.
Was only looking and when I gave my phone no the phone calls started!-should have JUST shown how much I could save-now I will NOT USE ANY LENDER that lendgo recommends! TAKE ME OFF YOUR LIST AND DO NOT SALE MY INFORMATION TO ANYONE!
No annoying. Phone calls yet when I am just looking right now. This is such a put off. Lenders should wait at least a few hours to give a person time to research them before calling
I filled out all my predisposed information so I could "see interest rates" but instead just got taken to a bunch of possible lenders with no posted interest rates. I'm sure all my info will shared and my phone will be ringing. All I wanted was info to look at!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

