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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I have already recieved a call from current mortgage holder and if that is an option or only Lendgo.
Overall pretty good the questions are not too hard
My experience so far have only been a few clicks to select appropriate box
It seams to be like any other website trying to give bogus help know interest are already higher than 18 months ago. I need someone who's experienced in helping people.
I mean its like negative Nancy everytime. I filed bankruptcy over 13 years ago I believe with first husband I didn't want you didn't understand I was forced to. Then my ex husband called cancelled all my credit cards in my name causing another big mark on credit so I have not had a credit card or payment history except 2 vehicle loans Westlake financial Kia Sportage paid off Toyota Corolla financed through Toyota finance paid off 2021 carolla
I selected fair credit rating when you asked, however you said you were looking for lenders for someone with a good credit rating
So the sponsored ad was in relation to a "program" that shaved up to 15yrs off your mortgage. Instead it just sold my information to lenders so I can get non-stop calls and e-mail marketing. Thanks!
I would have to rate 4 good service quick results of the excellence you have helped so many people because I know that you will do everything you can to help me move into a home thanks lendgo
Did not address or provide information with respect to the ad, about not making any more mortgage payments, but instead referred me to mortgage lenders. Bate and Switch?
The commitment for the first 2 minutes is accurate. First intake is simple. NOW to see if a loan makes sense for me.
This is misleading- speaks of how to cut payments down, pay in less time, "easy". Then turns into a request for private information.
Getting personal details to simply refer to worse results than google is not a beneficial service.
I have a manufactured home several of the lenders listed do not lend to me so I need those and others in that category taken out please.
I am just beginning my investigation into refinance. On a whim I filled out your form. Before the last question was answered I got two phone calls and seven text messages from lenders. This is very uncomfortable. I don't speak about these matters before investigating and prefer to pick from provided sources - which is what I thought I'd be doing. This is not proper customer service. I'm sorry to have thought you might help.
Your ad led me to believe i would be able to find out how much i would save with some different or special program online and without talking to someone.It is the same as everyone else splan.it was deceiving
I was expecting to see some offers not have to get phone calls
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

