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Lendgo

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
Follow Mary Q.
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I have already recieved a call from current mortgage holder and if that is an option or only Lendgo.

Date of experience: July 7, 2022
New York
1 review
0 helpful votes
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Overall pretty good the questions are not too hard

Date of experience: July 7, 2022
New York
3 reviews
0 helpful votes
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I have been talking with Cardinal about this for a few days now and I have to send them some more information just

Date of experience: July 7, 2022
Maryland
1 review
0 helpful votes
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My experience so far have only been a few clicks to select appropriate box

Date of experience: July 7, 2022
Colorado
1 review
0 helpful votes
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It seams to be like any other website trying to give bogus help know interest are already higher than 18 months ago. I need someone who's experienced in helping people.

Date of experience: July 7, 2022
Georgia
1 review
0 helpful votes
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I mean its like negative Nancy everytime. I filed bankruptcy over 13 years ago I believe with first husband I didn't want you didn't understand I was forced to. Then my ex husband called cancelled all my credit cards in my name causing another big mark on credit so I have not had a credit card or payment history except 2 vehicle loans Westlake financial Kia Sportage paid off Toyota Corolla financed through Toyota finance paid off 2021 carolla

Date of experience: July 7, 2022
Colorado
1 review
0 helpful votes
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I selected fair credit rating when you asked, however you said you were looking for lenders for someone with a good credit rating

Date of experience: July 7, 2022
Colorado
1 review
0 helpful votes
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So the sponsored ad was in relation to a "program" that shaved up to 15yrs off your mortgage. Instead it just sold my information to lenders so I can get non-stop calls and e-mail marketing. Thanks!

Date of experience: July 7, 2022
Utah
1 review
0 helpful votes
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Very poor
August 6, 2022

Very poor. It does not give the choice of how long we want the mortgage to be (my wife and I ONLY want a 15 yr refinance as we are in our 70's)

Date of experience: July 7, 2022
California
1 review
0 helpful votes
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I would have to rate 4 good service quick results of the excellence you have helped so many people because I know that you will do everything you can to help me move into a home thanks lendgo

Date of experience: July 7, 2022
Louisiana
1 review
0 helpful votes
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I find it difficult to Barrow money after the pandemic

Date of experience: July 7, 2022
Texas
1 review
0 helpful votes
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Did not address or provide information with respect to the ad, about not making any more mortgage payments, but instead referred me to mortgage lenders. Bate and Switch?

Date of experience: July 7, 2022
Georgia
1 review
0 helpful votes
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The commitment for the first 2 minutes is accurate. First intake is simple. NOW to see if a loan makes sense for me.

Date of experience: July 7, 2022
California
1 review
0 helpful votes
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This is misleading
July 7, 2022

This is misleading- speaks of how to cut payments down, pay in less time, "easy". Then turns into a request for private information.

Date of experience: July 7, 2022
Florida
1 review
0 helpful votes
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Getting personal details to simply refer to worse results than google is not a beneficial service.

Date of experience: July 7, 2022
Wisconsin
1 review
0 helpful votes
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I have a manufactured home several of the lenders listed do not lend to me so I need those and others in that category taken out please.

Date of experience: July 7, 2022
New Jersey
1 review
2 helpful votes
Follow Charles S.
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I am just beginning my investigation into refinance. On a whim I filled out your form. Before the last question was answered I got two phone calls and seven text messages from lenders. This is very uncomfortable. I don't speak about these matters before investigating and prefer to pick from provided sources - which is what I thought I'd be doing. This is not proper customer service. I'm sorry to have thought you might help.

Date of experience: July 7, 2022
California
1 review
0 helpful votes
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Your ad led me to believe i would be able to find out how much i would save with some different or special program online and without talking to someone.It is the same as everyone else splan.it was deceiving

Date of experience: July 7, 2022
Maine
1 review
0 helpful votes
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I was expecting to see some offers not have to get phone calls

Date of experience: July 7, 2022
North Carolina
1 review
0 helpful votes
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For an Black American female who is 80 years old and most of my money has gone into interest for 50 years, I need

Date of experience: July 7, 2022