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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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This did do anything it advertised. A waste of time
Rocket mortgage is all ready calling me and I am not done with the survey come man for real that's not cool
I just wanted to view rates, not be bombarded with phone calls to speak to representatives. Very misleading ad.
I was expecting to be able to see rates, there are no rates. This seems more like a marketing scam of sorts.
There's no way I would qualify for this. My payment is only 156 a month now. I still owe $******* on this 0lace. Originally priced at *******. Been paying 20 years almost
As said it would show payment. I don't see anything. 1.9% for everyone?
Please do not call me I recently lost my spouse you can email me if you like
We're is the program taking 15 years off my mortgage
Ridiculous what do you need my name and number for
I am going to be on the phone with you today and pray that you can help me with my lone
I am trying to read it. I can't rate something I haven't read.
Things are not going as smoothe as i would have liked. I am looking for straight forward information. I'm not looking to waist my time or yours.
The call went dead and I got no response the third time so forget trying to put somrthing togethre for me!
I like the fact that I can check without someone calling me right away
I don't know right now because I have not got my call yet
Did not give me the % of the loan no I not calling and I just want the information!@!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

