Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Kraig S.
Unfollow Kraig S.
Share Review
Report Review

Simple...
July 30, 2022

Simple... but concerned I am going to get a bunch of SPAM calls and emails.

Date of experience: July 30, 2022
California
1 review
0 helpful votes
Follow Kathy N.
Unfollow Kathy N.
Share Review
Report Review

I wish they would respond to me by email or text
August 29, 2022
Updated review

I wish they would respond to me by email or text. I hate all the phone calls. Asking the same questions and hounding me.

Date of experience: July 30, 2022

To many repeat questions
April 24, 2022
Previous review

To many repeat questions

Date of experience: March 25, 2022
Wisconsin
1 review
0 helpful votes
Follow James I.
Unfollow James I.
Share Review
Report Review

The calls began the second I submitted... no thank you remove my info. Add me to your DNC LIST

Date of experience: July 30, 2022
Ohio
2 reviews
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

Need to ask for details to understand. Like the house is in a reverse mortgage in my name only. My veteran new husband is yet to be on it.

Date of experience: July 30, 2022
Illinois
1 review
0 helpful votes
Follow Nola R.
Unfollow Nola R.
Share Review
Report Review

Great easy question just can't answer now at an appointment now

Date of experience: July 30, 2022
Missouri
1 review
0 helpful votes
Follow Simon F.
Unfollow Simon F.
Share Review
Report Review

Would be better if they showed you a list of properties first.

Date of experience: July 30, 2022
Delaware
1 review
0 helpful votes
Follow fred A.
Unfollow fred A.
Share Review
Report Review

I simply want to know how to refinance my son's house into my name

Date of experience: July 30, 2022
Washington
1 review
0 helpful votes
Follow B C.
Unfollow B C.
Share Review
Report Review

Rocket is a repeat
August 29, 2022

Rocket is a repeat. I seek comparison. Not just one.

Date of experience: July 30, 2022
Georgia
1 review
0 helpful votes
Follow Wanda M.
Unfollow Wanda M.
Share Review
Report Review

Don't want to be called
July 30, 2022

Don't want to be called. I'm watching my grandbabies. Please text for now. So far so good with Lendgo.com,
Thank you

Date of experience: July 30, 2022
Texas
1 review
0 helpful votes
Follow Iftikhar B.
Unfollow Iftikhar B.
Share Review
Report Review

I did not get 15 year refinancing rate or monthly payment.

Date of experience: July 30, 2022
Pennsylvania
1 review
0 helpful votes
Follow Elizabeth P.
Unfollow Elizabeth P.
Share Review
Report Review

Already got a phone text
July 30, 2022

Already got a phone text. All I really want is percentage rates

Date of experience: July 30, 2022
North Carolina
1 review
0 helpful votes
Follow shoaib D.
Unfollow shoaib D.
Share Review
Report Review

No rate provided but a phone number to call. Phones calls are very inconvenient and ask for same information that is provided in online form...

Date of experience: July 30, 2022
New York
1 review
0 helpful votes
Follow Darlene J.
Unfollow Darlene J.
Share Review
Report Review

The service is not working properly
August 29, 2022

The service is not working properly. It stated in the advertising ad that you can qualify for some type of loan. Hum! Now once your credit is established here comes the real reasons. The credit repair process thats a fee trust they only taking our money. No before you go.

Date of experience: July 30, 2022
Georgia
1 review
0 helpful votes
Follow Ilene K.
Unfollow Ilene K.
Share Review
Report Review

This is wrong..
August 29, 2022

This is wrong. If someone is curious about this information, and they just want to see their options, you shouldn't be made to put in your phone number so these companies start calling you..

Date of experience: July 30, 2022
Texas
1 review
0 helpful votes
Follow Alexander E.
Unfollow Alexander E.
Share Review
Report Review

I was supposed to see what my new rate is and instead this is a mortgage company scam/ad.

Date of experience: July 30, 2022
Texas
2 reviews
0 helpful votes
Follow PaulS P.
Unfollow PaulS P.
Share Review
Report Review

Typical click bait
August 29, 2022

Typical click bait. No real precise info. Just another ruse to get phone contact without specific information.

Date of experience: July 30, 2022
West Virginia
1 review
0 helpful votes
Follow Karen X.
Unfollow Karen X.
Share Review
Report Review

I want to call when ready, haven't been called yet like that so far

Date of experience: July 30, 2022
Michigan
2 reviews
0 helpful votes
Follow Petrina Q.
Unfollow Petrina Q.
Share Review
Report Review

Our Technology today gives us Access to everything. I was just curious. That's all.

Date of experience: July 30, 2022
South Carolina
1 review
0 helpful votes
Follow Alice N.
Unfollow Alice N.
Share Review
Report Review

The app gets all of your personal information without finally relinquishing loan info. This is projecting itself as a scam.

Date of experience: July 30, 2022
Illinois
1 review
0 helpful votes
Follow Sarah A.
Unfollow Sarah A.
Share Review
Report Review

Was good real easy to get hold of
July 30, 2022

Was good real easy to get hold of. Real nice people

Date of experience: July 30, 2022