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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I don't want companies, I want to know the rate the company will give me
Platform was quick and easy to use. Provided potential lenders and information needed to contact them. Thought I would get a quote on refinancing cash out option but I guess that is the individual lenders job. Thank you for your help.
-CC
Bulverde, TX
I didn't get the info I requested. I don't want to talk to a dozen realtors. I want to know what my home is worth, as indicated in the add!
I have two homes already and they are not for sale they are paid I full I'm looking for townhouse or condo no more than *******
I gave info. I expected to see rates. Instead it's just a list of lenders. I could have googled lenders to get a list of lenders.
You would you is a pretty good writing if I get there so far you've done pretty good I just don't send me till now do your rain go to zero
Demand phone number; I do not wish to be innundates with cala, text me i will repy
Can't get loan because credit score is low and I need a 620 for all people I've talked to.
The process was quick and no surveys or immediate calls from hundreds of lenders.
I JUST entered my info and started getting contacted. I am not ready to refinance yet. Please take my name and contact off this site.
I didn't ask for 3 people to blow up my phone just because I wanted to compare rates. >/
Calls were ringing on my phone before the page finished uploading...!
Easy flow for the online questions. All the answers are there, just need to select the appropriate answer for me.
Provides NO information. Just passes me on to mortgage companies as a lead. I could have contacted them myself.
I wanted more information about borrowing money from my home mortage to pay bills and you gave me little information so i give you a 5
Waiting for lenders that will give me this loan only. No other calls please. Not interested in debt relief.
Well this parts always fine now let's see what they do when you get someone on the phone I wanna know hidden fees and everything
I am still inputting my info and phone starts ringing. Wow! I aborted the process. Not interested. Thank you
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

