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Lendgo

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Did not give me rates as promised, gave me lenders. Scam

Date of experience: August 7, 2022
North Carolina
1 review
0 helpful votes
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Need help to care for my disabled daughter and grandchildren. We need a home to care for them in that has more room and a 2nd larger bathroom with a tub.

Date of experience: August 7, 2022
Virginia
1 review
0 helpful votes
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Alex is doing great
August 7, 2022

Alex is doing great. Looking forward to hearing back soon.

Date of experience: August 7, 2022
Vermont
1 review
0 helpful votes
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I was caught off guard by rapid response time on phone but was happy to see the emails that were on my phone

Date of experience: August 7, 2022
Massachusetts
1 review
0 helpful votes
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It says as your filling everything out that I won't be marketed. And as soon as I hit see options I get a call

Date of experience: August 7, 2022
Florida
1 review
0 helpful votes
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You people are a scam
September 6, 2022

You people are a scam -- you're just trying to get people to refinance and are lying about advertising that it's a special gov't -- LIARS

Date of experience: August 7, 2022
Maryland
1 review
0 helpful votes
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So far it is good I want to see what my options are

Date of experience: August 7, 2022
Illinois
1 review
0 helpful votes
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Why do they always want a phone number?
September 6, 2022

Why do they always want a phone number? Then you get all these unwanted calls. The results should be shown here or sent via email for the customer to decide. Then the customer can call and contine. Its like your number is a free for all with lenders. "Lets see who can reach her first!" I win.

Date of experience: August 7, 2022
California
1 review
0 helpful votes
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I'm trying to put a metal roof on my mobile home and it will sell for 60.000 then I can take my mom who has dementia to be closer to her sister

Date of experience: August 7, 2022
Alabama
1 review
0 helpful votes
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You said I would get an estimate, I got a phone call instead. Misleading!

Date of experience: August 7, 2022
Florida
2 reviews
0 helpful votes
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Very helpful, but doesn't give any idea what your house is worth. I would say $300,000.00
PLEASE COMMUNICATE THROUGH MY E-MAIL

Date of experience: August 7, 2022
Colorado
2 reviews
0 helpful votes
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FHA loan but want to do a 184A we have 900.000 Equity in our home never did touch our equity at all is the refinance

Date of experience: August 7, 2022
Ohio
1 review
0 helpful votes
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Did not need a broker to sell me a loan
September 6, 2022

Did not need a broker to sell me a loan. Was looking to se what a rate was going to be. Take me off your sight not to use again.

Date of experience: August 7, 2022
Missouri
1 review
0 helpful votes
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I'm just seeing how my mortgage payment would changes

Date of experience: August 7, 2022
Washington
1 review
0 helpful votes
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This is like a scam, I don't want hundreds of brokers to call me. I thought, this gives you a result on the spot.

Date of experience: August 7, 2022
Illinois
1 review
0 helpful votes
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So far so good
August 7, 2022

So far so good. It's been easy and responses very quick.

Date of experience: August 7, 2022
New Jersey
1 review
0 helpful votes
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Ok so far, i do not want a bunch of calls I am just curious

Date of experience: August 7, 2022
New Jersey
1 review
0 helpful votes
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People contacting me do NOT qualify for 20K low rate *money saving* secured loan!

PLEASE do not waste my time again.

My estimation of your e-mails is turning to SPAM!

CALL ONLY IF YOU REALLY CAN SAVE ME MONEY OVERALL!

Think carefully!

Thank you

G

Date of experience: August 7, 2022
Texas
1 review
0 helpful votes
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I want to see rates on a page
September 6, 2022

I want to see rates on a page. Not info for lenders and then get a bunch of texts and phone calls from different people.

Date of experience: August 7, 2022
Ohio
1 review
0 helpful votes
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Pretty easy process so far!
August 7, 2022

Pretty easy process so far!
The test and question is will it deliver a quality return or just harassing emails and calls?

Date of experience: August 7, 2022