Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Like the way the app is set up makes it quick and easy.
I'm only interested in seeing my savings not actually planning to refinance at this time. I DO NOT WANT TO REFINANCE AT THIS TIME.
Still waiting for a home to get my life settled after a really long hardship
Easy to fill out application, but there may be more involved than this
Well I have just started. So I haven't even talked with them yet
Got a call before I even finished! You should allow a choice of contact methods
Trying to refinance my home in order to invest money in it that was our best zero on my home it is my forever home and I just wanted to be updated and you could not find me a lender.
Don't want everyone calling before I can complete info.
Praying I don't get too many calls or emails. Thank you! So far so good!
So far I am interested in seeing if there are any real offers available to help in an effort to get some bills paid off.
It would be nice to see actual rate estimates instead of a match to one lender with no details
It is undetermined, the question is this entity for business transactions or in the business of turning down good business opportunities on a platform of results rather than utilizing disassociated metrics which prolieferate non productive false indicators like fico scores. Think Clearfield docterine as well as tile 11 22,28 usc
The add said see what it could do and all you did was sell my info to lenders I do not want that. I just wanted to hear options
Your advertisement was that you would lower rates. This appears to be an advertisement for refinancing and not a rebate, which I understood it to be.
Have no results yet but do not want to have anyone call me.
Click bait 3.75 rate shown, after answering numerous questions and giving way too much information just o get a quote estimate I was presented with a page that had (wait for it) NO information on an interest rate or anyway to contact the mega awesome exclusive lender you were paid to present to me - TOTAL click bait and AWFUL experience
Hope I'm not going to get slammed with a ton of calls
Says matched with lenders. Then says unable to show you.
It was amazing how much is in California for update excellent
Haven't heard nothing yet just ran across this today
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

