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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I don't see any thing I have not received a quote so I'm waiting
The experience has been less than desirable as it plasters multiple Rocket Mortage messages to my inbox daily. Its a pain. I wouldn't do this again.
First time, a little unsure about procedure. Call after 0900 next day.
It's to early to just say but it seems easy enough to apply.
Easy to follow and smooth. Not crazy about getting lots of calls-wish there was a place to choose call or text
I didn't want to receive phone calls I thought I would get an online hypothetical.
Everything was all right but am here to get help and you truly haven't helped me until you agree to let me have the money I need. I know you agree.
Advertisement suggested that the questionnaire would give you feedback on approximately how much equity you can tap into from your home. All you actually get is a list of companies that will call you and try to sell you
It's bait and switch. I don't want calls from lenders
*******000
I don't appreciate having to give my phone number.
Good morning. Better sound like to say thank you and the app is very needed I just don't know how to explain it thank you again
Nonege about your experience so far
Only 6 more characters to make your standard review into a featured review!
I'm not sure yet need time to understand the process of renting to own actually works
Hoping I won't be turned down for buying a trailer.
I am hesitant because I have been called numerous times to be turned away because of my home being a doublewide trailer.
You don't ask where I want to purchase a home. I live in California but want to purchase in another state.
Before I finished I had multiple phone calls and texts that is bs.
Your online ads are misleading in that all I wanted was rates for refinancing based on the length of the mortgage... Not for you to call me with amazing offers that I'm not interested in. If I want to talk I will call YOU.
Usual, I don't want to receive a million calls but here I go.
Why you company always want to bother people on phone calls?
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

