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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I won't give too much information, don't want lenders contacting me
It's a bull$#*! way to trick me out of my information and now a $#*!load of lenders are going to be harassing me. Please delete my information!
Don't tell you a thing just get you more spam related calls
Applying online is an attempt to communicate and get information via online. I have no wish to speak with anyone and not giving me that option while forcing verbal communication is unwelcome.
Just filled in name and address city and it put me with two loan companies.
I thought they were going to match me to a lender. Instead, I got a two business list of possible lenders.
Wonderful so far. Your people can leave me a message. I don't answer number I don't know.
I don't need to have my phone constantly I would like choices an then I will call
Excellent, and easily understood.Josh gets thumbs-up to start.
Sounds good I don't know I don't like refinancing but if I'm dancing but I need the money so I'll probably go for it thank you Because
I wasn't looking to fill anything out to get contacted. I have already filled out your info. I received an email about rates changing and to click the link to see a calculation of how much I could pull
Out of my home and it made me just fill out a query form which means I will be hounded by agents again
When you desperately need to sell out they are fast!
Just wanted to get information about loans available to me. Was not even finished completing online inquiry when phone calls started. Thank goodness I gave you my fax number!
Did not realize lenders would be calling instead of emailing first.
Too deceptive. Instead id "find out our rate". SAY "we are a middle man to lead you to a lender"
Great thanks again for your help and information and all of your good news be
I want to Kno w if the house is up for. Sale and value of home. Can you tell me this information
You said none of my information would be used and now you are saying these lenders will be contacting me. I don't want to be contacted.
Easy to input info and looking forward to seeing if it works out for me.
I m still seeing if we found a lender thats got a contract that i can make commission om if there is any propertys thats got a fairs price on the market to be able to do a lil work to it and have a agent sale it fast on the market to be able to make a gain from it
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

