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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Some questions set up the same so answers were the wrong ones and no way to correct.
Fast, but I'm not certain if I want to pull the trigger yet!
I instantly got 5 phone calls from lenders who don't deal with homes in foreclosure even though I clearly identified my status when I filled out your form
I got a phone call real quick from Rocket Lenders but we got cut off
So far …. Concise, comprehensive, direct and informative
Because you are going to tell me that I can get a loan from you guys
No rates listed, have to give out personal information just to look at a list of agents with no further information.
It's a gimmick to get my information! You could have told me how much I can get by all my answers to your guestions. You didn't need my email, name or phone#.
Just put the amount at the end of the questions! Sneaky
Just started haven't had enough results to base an opinion
This is all new to me the app doesn't give an option that I own my home out right I owe nothing on it
Well it was quick to find me a lender but I've not yet found out what my options are
First time dealing with this kind of situation. Hopefully it'll help relocate my home on to a piece of property that I can call my own
Experience was rather helpful and enlightening you guys keep up the great work
Easy to fill in wuestions about current hime and mirtgage pmts snd remaining balance, do Lendo.com has much of the important data in our home!
Help me out please right now work is slow I will pay this little brother I have family that I do not want to lay down please work with me
I was wanting to know if I can refinance a reverse mortgage? There was no place to ask that
Checking for interesting rate just because it came out never heard of it
Didn't like being duped to get my information to call me.
I'm not interested in signing up for a bunch of emails from all these companies listed
Thanks for trying so hard to help this veteran out, sincerely, Robert
I didn't want someone to call me and I got two phone calls within 1 min
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

