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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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False ads—took to fill out information but no lenders with no cost refinance options actually showed
Good, but you need to show the rates after collecting all my info
No comment about it just yet. I'm no the owner r however I'm trying to get the 3 owners interested in fixing up much needed repairs
I expect an immediate list of lenders, amounts, and rates, before being contacted. If their rates are not lewusy to or less than our current rate of 2.75% with no costs to us, tell them not to bother calling.
I'm just looking at this point, don't want to be obligated or bombarded with phone calls at this point.
Thank you for helping me find valued lenders with great ratings to help refinance my home loan.
It usually a dead end street once credit is ran. Don't want another hard pull on credit.
Very easy to find out the possibilities hopefully it works out
Would have preferred to see range of rates
Nothing else.!
Questions are Simply and straight to the point easy to understand
Making me rate you so far is not cool. I have only done a quick application. The only thing to rate is that your expecting me to rate you when nothing has happened.
Haven't been in touch long enough to really make a educated point
Application. Is well done. And to the point.so far I have had some good experiences.as I am browsing around.
Too complicated to give actual lending amounts, based solely on bogus credit score
This was easy. It seems to be a good deal. I feel confident about this company. Thank you.
Fast simple really good 👍😊 I just hope it doesn't come out to be wasted time 😕
I haven't had much time to give an opinion: I was thankful that they match me with a lender
Nice quick response and seems might be something looking for
It was Good and easy to get started I'm a little nervous about even doing this as I'm afraid of getting blown up on my phone.
The questionnaires to start up the loan process seems easy. Let's wait to see if the loan process is as good.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

