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Lendgo

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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I trust no one
December 9, 2022
Updated review

I trust no one. How do I know if I will not lose the whole house. Our credit is only 570

Date of experience: November 9, 2022

Don't like to use phone would rather communicate by...
October 28, 2022
Previous review

Don't like to use phone would rather communicate by email or text

Date of experience: October 28, 2022
Texas
1 review
0 helpful votes
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I barely finished this survey then calls and texts came through.

Date of experience: November 9, 2022
New York
1 review
0 helpful votes
Follow Naseer Q.
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I filled out the form and at the end no result, so don't waste your time on this.

Date of experience: November 9, 2022
Indiana
1 review
0 helpful votes
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It would be ok to get a small loan on my house to do repairs I own my place

Date of experience: November 9, 2022
Connecticut
1 review
0 helpful votes
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Promises "immediate results" then asks for contact info do companies call you with their offers

Date of experience: November 9, 2022
Oregon
1 review
0 helpful votes
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Great response to your questions and answers for them...
November 9, 2022
Updated review

Great response to your questions and answers for them also

Date of experience: November 9, 2022

Kinda funny when you have never done anything like...
November 9, 2022
Previous review

Kinda funny when you have never done anything like this before and I probably won't be doing it again

Date of experience: November 9, 2022
Nevada
1 review
0 helpful votes
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I absolutely hate cold calls and even more can't stand these companies that make people give out phone numbers in order to get information.

Date of experience: November 8, 2022
Iowa
1 review
0 helpful votes
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Saving money is MY goal with these options you have offered that is a possibility! Thank you

Date of experience: November 8, 2022
North Carolina
1 review
0 helpful votes
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Very easy didn't take long at all next day I was all set

Date of experience: November 8, 2022
Texas
1 review
0 helpful votes
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We take care of our business we are very dependable with our commitment's! I code this one as it was the one that popped up! Chose it because it popped up first!

Date of experience: November 8, 2022
Illinois
1 review
0 helpful votes
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Eon't like receiving phone calls from lenders BEFORE I complete looking at your app and entering information.

Date of experience: November 8, 2022
Minnesota
1 review
0 helpful votes
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Easy, but I'm always uncomfortable giving out personal information. I'm also weary/careful about dealing with companies and people I don't know for such a big decision

Date of experience: November 8, 2022
Illinois
1 review
0 helpful votes
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Excellent..
November 8, 2022

Excellent. Immediate response to my inquiry of a Home Equity line of credit.
Steven explained clearly my options, has just finished emailing more relevent information…. He's knowledgeable and professional. I will be definitely be in tough with him again.

Steven

Date of experience: November 8, 2022
New Mexico
1 review
0 helpful votes
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You people are $#*!ing idiots to think that i would want to refinance my current mortgage at 2.25% and pay 7% for a new loan.

Date of experience: November 8, 2022
California
1 review
0 helpful votes
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The loan officer has been helpful and answered all...
November 8, 2022
Updated review

The loan officer has been helpful and answered all my questions.

Date of experience: November 8, 2022

Fast service, excellent
August 16, 2022
Previous review

Fast service, excellent

Date of experience: August 15, 2022
Ohio
4 reviews
0 helpful votes
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You should provide information without needing to call

Date of experience: November 8, 2022
Florida
2 reviews
0 helpful votes
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Same lenders
December 8, 2022

Same lenders. Same carrot. Cannot get close to amount of cash out implied by Lendgo.

Date of experience: November 8, 2022
Ohio
1 review
0 helpful votes
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I didn't want results in my email, I wanted it at the end of this

Date of experience: November 8, 2022
Oklahoma
1 review
0 helpful votes
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I do not appreciate giving my information expecting to see an actual dollar amount of how much I can qualify for and then being told that I must agree to allow all my data to be shared when I'm told earlier on that my privacy is important and there will be no spam. Sharing my data with so many people and then allowing them to share with 3rd parties is not right and I think I will report it for falsely advertising and then not producing any real results except that I am now told that I have been matched with lenders so apparently doing this online is useless because I now have to actually talk to a live person when they call me.

Date of experience: November 8, 2022
Illinois
1 review
0 helpful votes
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Once this website ask for all your info, there is no results which will result in getting bombarded with bunch of unwanted calls and emails... :(

Date of experience: November 8, 2022