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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Signing on not knowing what to expect. It's quick though and remains to be seen what the outcome will be
Delete my information. Do not share or sell it. Thank you for trying.
No quote, no rates, just 7 auto-bot calls after submitting.
I would want to use the 3 percent mortgage existing rate on a new mortgage.
I am trying to maintain the low interest rates in my current debt.
Easy to answer and easy to understand. I would recommend this app to anyone
Just started need more time to talk to a agent, see what they can do for me
I have not received any help from any other lenders so thought I would try you. This far, very easy application.
No rates provided for me only telephone calls that i dont want
Was great experience trying to find a lender that would work with us...
Misleading, and deceitful.! Not to trust everything you see online
It was an excellent experience really easy to navigate and pretty easy to do the application
I want rates not to be bombarded immediately with phone calls!
Very good website because it allows me to go to details when I am filling the applicatio
Seems to be a good lender and not hard to deal with and l am looking forward to doing business with you
So far very good does not seem that hard to get money back that you need out of your house that you own
Fast, and I don't need to write a book about it, interesting ty
I don't want people calling me, just wanted to see what was available.
Should have indicated at the start you must first contact the individual before asking for all their information. Never mind.
I hope my credit score doesn't take a hit. I was curious because I need a new roof within the year.
Associate was very helpful. Questionable about giving information-S.S. # over phone conversation.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

