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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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False advertising. I was expecting to see actual rates
Thanks for giving me the knowledge and information I needed to make a decision about my refinancing options.
This program seems pretty easy so far to get what your looking for.
I am interested in your business, you may contact us by email
Simple so far. But now it gets to the nitty gritty.
Hoped to see actual rates available.
You are not a direct lender. You took my personal information and said you would give me a quote soon as I input my information your system someone would be contacting me. I needed the information now not later
It's been good so far I have to go to bed now days!
After requesting your personal info, it didn't provide any mortgage rate.
Thanks for doing all the finance preliminary stuff for me.
This is not telling me anything… the ad on Facebook is misleading. Disappointing.
Quick application but let see if I will qualify thanks
I don't want to talk to anyone I just want ballpark figures/numbers!
I wanted to avoid phone calls from lenders and thought that is what I'd be getting from this website.
I'm happy to be able to check out what your best offer to help me borrow and lower my rate as well as years of the note
Would like to see closing fees & projected rates...
I understand how the system work from my dealing before.
I was made to believe I would be getting information on cash out without refinancing. This clearly isn't the case.
Not worth just information gathering. No actual use of it.
I'm not ready for a loan yet but wanted to see what is involved in applying! I can honestly say it was very quick and easy! Just a few short questions and you're through.You get a choice of lenders make your choice and they'll give you details very fast! I love this site very helpful and legit!
I do not want people calling me about refinancing just because I am looking into this. I completed the form 2 minutes ago and have already had 3 phone calls plus an email.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

