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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Didn't expect to be called t m times within minutes of entering info. I prefer the o be contacted by email only
Where is my 4.75% rate
You guys are phoney, need the mortgage police to get you
Sounds to good to be true but I'll check it out thank you
Rocket already turn me down not dealing with them..
Good just saw your advertisement and I'm just checking it out
I haven't spoken to anyone. And just filled out this online information and I'm not sure exactly what I've done. My meaning is I don't know what I exactly completed or accomplish. If I accomplish anything towards my goals for my family.
Your site offered to compare rates immediately then puts me through the ringer to wait for a call.
They're quick response and honest with me about how this works.
I'm concerned about too many calls on something I will be told is not available in our state. My experience has been that I will be told that Alaska does not qualify, thus wasting all of our time.
Don't know yet. Since it's late don't call in the early morning
I am not sure but I will provide a complete message once I go through the process further- thank you!
Lenders are not listed just how to improve my credit score. Bait and switch?
You promised to tell me how much I could borrow. You did not do that. Instead, you gathered my information like some kind of identity thief and pushed my info out to an untold number of mortgage lenders and mortgage brokers. FAIL!
Spammy - get bunch of options and calls. Want to get free quotes/estimates and then reach out, not vice versa. Trying too hard to sell.
This will be so much more affordable! My husband died last year and reduced my income in half.
Fast and easy too understand,I hope all banks get better with your information and quick response…I give high accolades too your company keep up on the great things you have.
Just looking but thanks for the fast response. Good to know there's options.
I gave my phone and email and it said i wouldn't be contacted and i was immediately contacted. Looking for rates, not phone calls
My phone rang literally the second I entered it! Not good!
As soon as I entered my phone number, lenders started calling me. I wanted information, not to be harassed by a bunch of mortgage companies.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

