Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The young woman who I talked with was a very nice and courtesy person and I could talk to her all day. Debbie
I not believe loan called me all the time, not yet deposit in my bank one yr ago
I believe we should be able to maintain a long term business relationship.
Terrible, said it wont email me and it did and called me this $#*!s terrible i just wanted to see what my house os worth
Easy to use without a lot of unnecessary questions
Quick and did not ask unnecessary questions
The money would be used to repair the roof that's starting to leak from the storm...
I don't like when they call me before I can check out their company
I didn't even finish filling this out and I've had soliciting from 2-4 agencies. Wowwww relax please.
Quick and easy, but I don't want any phone calls from any of these places until I can compare their offers via email
I don't have anything right now but they are prompt
I expect I'll be getting a ton of spam advertisers cluttering my inbox and bombarding my cell phone with stuff I don't want.
Then go with a very very upgrade five star operation and I just love it
Quick and easy but do not want a million phone calls today as I am very I'll with the flu right now!
There's nothing to rate so far, because all I did was submit information and you sent back info on 2 lenders, so what's to rate?
I wanted some simple estimates. Nada...what a waste of time
I don't want a bunch of companies contacting me. I wanted rates.
Gives Hope and if for nothing else, that's a start for the new year to come.
It's a little early, I filled out a form. I was looking for some info. I don't want more than 2 credit inquiries not hard or soft until I speak with a carbon based assistant.
I don't know, all I have done is answer questions.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

