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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Asking to fill out a thousand things and can't get the info I want. Awful
I was going great so far if I get the loan it'll be even better
Have not went through the entire application as of yet.
My phone rang from Rocket Loans just as opened this page, so I would rather have given u only 4 stars.
Your site should allow me to put a number on how much is owed on my house then i probably would get lender's because my house is paid for i owe nothing
You say you'll match us with someone and once we have filled everything ou5 and get to the end then the truth is you can't match us up with a realistate agent. Don't lie to us just be upfront and honest and you'll get a way better clientele. Thank you and call us back.
All was easy questions so far now find a company that wants to work with me
Overall simple and to the point. I figured I would not be a candidate but know what I need to do
Very Misleading. You offer rates in 2 minutes then, nothing but referrals.
It has been easy and clear to get information thus far. However, just providing info is as far as I have gotten.
I do not know if I will get the loan yet. If I do I will give 5 stars
I thought it would be easier you made it sound like it was a breeze
My husband has expired and VA mortgage is in his name...not able to specify this
Very bad,in trying to buy a Home...was cheated out of $5,800.00,in Riverdale, Bronx, by Real Estate agents.
It's hard to say I'm just filling out a form don't really have anything to judge it off so far
I pray I can be helped...A like the process. I'm trying to re-establish my credit... My finances now allow me fix my credit.
I look to hear from you whether you approve me or not.
Thank you
Happy New Year...
I was expecting to get offers with rates. What I got was a list of lenders - which I could have found myself without filling out your form. Disappointing…
Why tell people that they get an answer in a few minutes? Stop selling my data, I don't need 50 brokers calling me
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

