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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Please do not call me this weekend. Please call me Mon of next week Jan 30 or 31.
You're a come on. I expected to get a rate and amount and all u get is a ring of on going info needed. No helpful, normal BS!
Fine but prefer seeing amounts and not having to talk to 50 people! And DO inundate me with calls or emails!
Till end I didnt see the actual rates the companies are offering. Its a scam
Not my checks yet haven't talked to anyone but you got back to me.
I will not deal with you because you keep basic information secret. You are just using up my time without telling me what I am getting into.
I want to borrow money to pay back in 5 years not 30 years how much will it cost me to pay in five years.
I just need information. My home is paid off. I want to know about reverse mortgages. But, I don't have any money to put down to pay for the loan.
I was told I would know if I qualify if I filled out the form. Not that it would give my number out to several lenders!
It's going great as long as they can lend me $10,000
At the end of form submission I expected to see results of my qualification by LENDGO. I did not expect my information would be shared with outside lenders
I can rate it based on my experience which has not happened yet.
I'm so glad I got this far after identity theft have kept me from even being considered
Good very easy to walk through the steps of the process
I want to refinance my home so I'm seeing who can give me the best offer and service.
So I put all my info to just be given names of lenders? I could have done it myself
There is no rates listed for matched lenders.
I have bad credit and I am behind on Mortgage due to illness, so I hope these 3 lenders can help me.
You lied. You said you would show rates, instead you gave out my info. I don't want to talk to these people.
At least put an opt out option at the end. Then you can see just how many people are misled by your service.
Expecting loan to exceed actual value of property.
Not sure, I know I have issues as I was scammed and need the money to pay off debt but 159 Island Road I inherited mortgage free as my Mom passed away, I need the money for repairs and debt consolidation
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

