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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I wanted to get an estimate on the spot, not for you to send my number to a million people.
You promised so much but delivered nothing. It is a waste of time. You will most likely spam me with emails.
I need a quick and reliable answer to the info you advertised at the beginning of your ad; rather than a thousand phone calls from lenders.
Got a loan with to high interest that I want to replace
...
Everything was very easy, but it would be easier to jump in figures rather than working with those sliding scale answers witch never gets answers even close to exact.
I rate my overall experience better than any I have found my overall experience great, thus far.
My wife and I are in the process of our first time buyers program.
JUST CHECKING...PLANNING TO MAKE HOME IMPROVEMENTS ONCE THE WEATHER CHANGES. THANK YOU FOR THE INFO, IT IS VERY DETAILED AND HELPFUL.
This is all new to me,I definitely do not know all the ins and outs of property management/refinancing/etc
Give more choices than refinance or buy a house, like finance your house and consolidate all your loans into one.
I don't know what I'm doing just testing out the waters.
Scammer. Advertised to check rates but took my information without any rate
.so far I have been able to get a hold of the customer service
I like the totally experience of you coming to my rescue. Thank you.
Needed Cas out, things are so high and not getting any better
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

