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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Nice, please wait a few days to call. Very busy today! Thanks
Quick response from lenders. I haven't even finished the survey and they were calling.
*Well there is a road block, with work that has
To be completed, other than that good experience
I do not want lenders calling me. I should have been told and I would not have done this.
Quick, efficient, and simple to follow the directions
Promise a quote just to get your contact so someone can annoy you with calls! You get no quote as they advertise unless you talk with lenders. It's annoying don't do it
I was expecting rates, not phone calls and emails.
You said I can see morgage rates on your website, but instead you have to call the companies still.
Very simple not complicated,& i needed that and almost instant reply! Thank u
Since we las had our lasts appraisal we put solar new central heat and air electric water heaters
Don't ruin this with nuisance calls. Straight to the facts.
I would like to be able to look at options and rates before getting a thousand calls
Please let me know when I can get a loan for a house
You ask for way too much personal information so I don't feel a lot of trust with you company
Wanted rates not my phone number given to 20 loan officers to burn.my phone up calling
You didn't give me any information differently than if I had gone directly to these lenders myself. Your service is useless
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

