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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Cannot see lenders options because I have to have my information 'verified' by them? Why should I be bothered then, when I was asked to use this site.
THE CUSTOMER SERVICE REPRESENTATIVE STARTS OUT LYING TO ME INSULTING MY INTELLIGENCE! Next I ask him why isn't commercial property accepted by y'all he just because we don't and I said why because we don't! He's rude and I'll tempered
My mortgage holder is Rural housing n developement they keep holding payments charging me late fee not applying my 3000 payment
This was easy to find out information about Refinancing.
I have not found out anything in to what to do next
It is hard to rate my experience when I have not received any information.
What is the rate and is it a fixed rate for how many years.
Are there any local banks in Naples Florida that we could talk to.
I do not want any phone calls until after noon in Arizona.
Please...no barrage of phone calls, especially from Rocket Mortgage. Recently went through family death and RM continued to call in n spite of them knowing situation.
You took all of my information and could not locate a lender for me at the time of this survey. My situation is the perfect opportunity for a cash out refinance. My house is worth $125,000-$150,000 and I owe $25,900 on the mortgage. Fair credit rating i would say. Should be a slam dunk! But no results
Already in discussions with Loan Depot.thanks
I haven't spoken with anyone yet,so I don't have anything to speake on.
It just states I could do the view of lenders but hasn't gotten to it but have all my personal info.I don't care for that to much.
Well I'm not going to make any money if my credit line stays at, "no credit how is that even possible? Worked with a bank that can say well Ron we don't share good credit marks on your credit score but bad ones yes! We do! So basically what it means is no chance I'm over 40 years old now, I'm at a stand still now. Don't know what to do with it.
I've been pleased with absolutely My experience with you'll.
I'm looking forward to purchasing a house that's my experience
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

