Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I don't know, haven't seen my results yet. But so far so good.
Always saying there's deals for me the go thru all the bs to get denied again. Just remove me please.
I'm a home owner an I live in a moble home an most people will not lend because it being a mobile home I'm trying to get a loan to buy the land it's on I don't know if you can help buy land an renovate my home as well
I just wanted to see the average lending rate right now. After clicking the last button, the page wasn't even done thinking yet and I got 4 phone calls and two text messages! I don't actually want to refinance yet, just looking at average rates today. I'm sure I'll get a ton of spam now. Ugh!
Just now getting to see if I qualify for money to do improvements on my home and yard. I am 81 and live on SS so I am looking to see what help I can get. Please give me a number that I can call to set a time to talk about this. Thank you
No options popped up for my needs. Which is for an investment property under 100k, which I know is a bit more difficult…but still. Bummer.
As usual I'm Looking only in the first thing you tell me is someone will call me right away yet when I Sterling, and said I could look only
I thought I could get the quote on line with out talking to anyone.
I wonted a online quote not a phone call
I have a friend who is taking classes to be a realtor
Act as advertised. Give me numbers, not phone calls from lenders
I was told I would get rates on the spot. Instead I just get spam phone calls
Was easy and fast! I want a lenders use the information I gave to give estimates! No phone calls for now; until I check out the estimate
Service bus okay but don't understand what's taking so long with the links
Not sure how to rate my experience so far. I haven't talked to anyone about refinancing yet.
I feel the Lender, Wells Fargo, has been fair to me. I am an Elderly Physician, at the time of the Covid Epidemic I was working and I realized that I was older than the majority of patients who were dying and were hospitalized from the Covid Epidemic. The realization that I would be exposed to this epidemic on a daily basis and at 84 years-old, I would be a prime candidate for catching this dread disease. So, I left my practice and was un-employed for the majority of the epidemic.
I'm very surprised how quickly they find a lender.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

