Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Tracey P.
Unfollow Tracey P.
Share Review
Report Review

I was on the internet, and ad comes up about home equity and "see if you qualify". Gave all information needed, hit enter,but once entered then states" a representative will call you. No that sucks. If I wanted to talk to a representative, I would have called myself. But I just wanted a quick estimate by info given. But No they want to call and stress me out. Why even bother having the internet and entering my personal information. Doesn't make any sense. Well so please lose my info and don't share it please. I'm not interested any more. Thanks anyway,

Tracey

Date of experience: May 17, 2023
Florida
1 review
0 helpful votes
Follow Williams E.
Unfollow Williams E.
Share Review
Report Review

SO far!
May 17, 2023

SO far! I'm not sure, haven't gotten to the basics yet.

Date of experience: May 17, 2023
Virginia
1 review
0 helpful votes
Follow Andrea J.
Unfollow Andrea J.
Share Review
Report Review

Site implied results would be displayed immediately. When down with survey message indicated I would get a call soon. I don't want a call.

Date of experience: May 17, 2023
Kansas
1 review
0 helpful votes
Follow Charles Z.
Unfollow Charles Z.
Share Review
Report Review

Not given the information on what is total of amount to receive

Date of experience: May 17, 2023
California
1 review
0 helpful votes
Follow Trinidad P.
Unfollow Trinidad P.
Share Review
Report Review

I've only enter information so far so I really can't comment sorry!

Date of experience: May 17, 2023
Georgia
1 review
0 helpful votes
Follow Tim O.
Unfollow Tim O.
Share Review
Report Review

Sometimes people just want to be anonymous@ first.

Date of experience: May 17, 2023
Mexico
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Researching for basic mortgage rate info, not wanting unsolicited phone calls

Date of experience: May 17, 2023
California
1 review
0 helpful votes
Follow Shadiah O.
Unfollow Shadiah O.
Share Review
Report Review

Advertising is very switch and bait. The google add promises a "4.64% on refinancing." Then asks me to fill out a bunch of info, which you tell me is meant to find me rates. I submit — still no rates. It seems like you've just sold my informaron to third party lenders, which is NOT the promise. I regret filling out the form - I know I will get hounded by endless sales people from lenders now. You did not solve my problem.

Date of experience: May 16, 2023
Arizona
1 review
0 helpful votes
Follow Scott Q.
Unfollow Scott Q.
Share Review
Report Review

No actual rates down and personal info mandatory. I better not receive spam calls or emails as I didn't even get any interest rates. This is bull$#*!

Date of experience: May 16, 2023
Oklahoma
4 reviews
0 helpful votes
Follow Diane J.
Unfollow Diane J.
Share Review
Report Review

My home is paid off except for about ten thousand dollars needed to complete patio and front porch

Date of experience: May 16, 2023
Arkansas
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

Um can I fo back and request a loan smaller like 5000.00 for loan fo get a truck

Date of experience: May 16, 2023
North Carolina
1 review
0 helpful votes
Follow Crystal D.
Unfollow Crystal D.
Share Review
Report Review

Waiting for their response from them am in the in the hospital

Date of experience: May 16, 2023
Alabama
1 review
0 helpful votes
Follow Joyce S.
Unfollow Joyce S.
Share Review
Report Review

Good so far
May 17, 2023

Good so far. I'm a little nervous doing this. First time borrowing money or even thinking about it.

Date of experience: May 16, 2023
Florida
1 review
0 helpful votes
Follow PatrIcIA X.
Unfollow PatrIcIA X.
Share Review
Report Review

Metro PCs may have changed my # it was *******953 why not sure for making my payment. PatRicia LamPp hArT ( hackEr is Why)

Date of experience: May 16, 2023
Oklahoma
1 review
0 helpful votes
Follow Kellye N.
Unfollow Kellye N.
Share Review
Report Review

Great service and hope they will do as they advertise

Date of experience: May 16, 2023
Oklahoma
2 reviews
0 helpful votes
Follow Debra U.
Unfollow Debra U.
Share Review
Report Review

Yes you are accurate Swift in your response thank...
May 17, 2023
Updated review

Yes you are accurate Swift in your response thank you

Date of experience: May 16, 2023

So far my experience quick not to invasive
April 9, 2023
Previous review

So far my experience quick not to invasive

Date of experience: April 9, 2023
Virginia
3 reviews
0 helpful votes
Follow Lisa A.
Unfollow Lisa A.
Share Review
Report Review

I'm just checking out costs
June 16, 2023
Updated review

I'm just checking out costs. We'd ike to do some upgrading of the floors and we need some new appliances soon.

Date of experience: May 16, 2023

Easy
July 26, 2022
Previous review

Easy. Could be more informative. Ballpark estimate?

Date of experience: July 26, 2022
Florida
1 review
0 helpful votes
Follow Kevin O.
Unfollow Kevin O.
Share Review
Report Review

No one calls have no mortgage
And looking to borrow money
Why am I not getting a reply

Date of experience: May 16, 2023
Washington
1 review
0 helpful votes
Follow Marilyn J.
Unfollow Marilyn J.
Share Review
Report Review

I do not want phone calls
June 15, 2023

I do not want phone calls. Email is my preference.

Date of experience: May 16, 2023
Connecticut
1 review
0 helpful votes
Follow Thilitta Q.
Unfollow Thilitta Q.
Share Review
Report Review

Not quite ready but your response to help is appreciated. I do have a Lender soo when we're ready I will keep this information I filled out on my radar. Thanks for your time.

Date of experience: May 16, 2023