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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I really enjoy that this information is straightforward and explained for homeowners to understand!
I feel duped into giving my info out for a bunch of unwanted sales calls. All I wanted was a rate estimate.
Information looks hopeful. I can be specific after I get complete information.
I thought Lifeline was going to help me I didn't realize you were going to set me up with all kinds of people to call me and bug me and not give me help
I was looking for home equity loan not a refinance loan.
Don't like being called right away or over and over
Everything went fast and easy. I've been talking with them for some time I'm very pleased
This ridiculous tactic of offering to give a rate or quote but then selling my info to dozens of lenders is crooked and wrong. I don't have time to jump through hoops just to get a number... is preposterous, predatory, and deceptive. I
I need to know if you are trusted site to proceed.
Entered all this information yet got no direct quotes. False advertisement at its finest.
Thank God for blessings and sharing with our country.
A family man trying to make it better for him self
More info needed, I have plenty of equity but have issues with self employed income and a lower score because of High revolving balances
I'm not well at the moment so please wait at least a week before responding as I will not answer the phone. Thank you
Don't feel it's necessary to provide phone and email information.
Good job well we'll see how good it is. They can get me a lower rate. Yeah we'll see.
Easy to use hopefully you can find a lender for me
All I wanted was to know the current interest rates but your website made me jump through a bunch of personal information giving hoops and then it still didn't show me the rates, only a bunch of companies I could call to ask. I could have done that myself if I had wanted to! Now I'm probably going to get hounded forever by unwelcome offers because of your subterfuge.
It's just getting start it thankful so thankful I'm just thankful
My phone was inundated with calls before the website even revealed possible lenders. I understand it's a competitive industry and a warm lead can be valuable, but let me finish with the website before the flood gates open and annoy me to the point of not answering anyone's calls for a couple days. I was interested in learning more about my options, but that may have changed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members