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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Not far enough to form an opinion. To bad you started with the worst truth worthy firm.
You make it seem like I could get a little info without doing much in 2 minutes but then it's calls I have to take too much trouble
You ask all the questions, and never show my options on loan, sometime people are just looking, don't need hundreds of phone calls.
You broke my heart and money doesn't solve everything? It only you? Hence girl?
Your advertisement states I will get amount I can get for my home quickly. Now I have to call lending companies to get my answers. False advertising!
I was hoping to see some actual offers, and in writing. Do not want to talk to sales reps?
Its easy to use the website and to understand everything even for those who are first time homebuyers
Didn't even get to the end and was receiving a phone call. I just wanted an estimate. Please remove me from you call/email list.
Because you guys need to give us an estimate online not call all the time we can answer your estimate and then we can discuss things over the phone otherwise do not call me
What can I say. I want a loan to add on to my house. Think we could work tha?
I was just checking this out for my daughter & her husband.
Misleading, No quotes sent without having to continue.
Have not asked for too much info for a check of availability
I put info to see current interest rates. Before the page even loaded I was getting spam calls from lenders. I declined. When the page did load, I didn't get any rates, just a message that I would be called. So annoying.
Why can't you just give me the current rates as advertised? So annoying to now get bombarded by mortgage brokers without even knowing what the current rate offerings are. I hate this!
Why after putting in all my information, do you NOT EVEN give me the going rates as promised. Now all of these lenders will try to call me...ugh...
I have been treated as an awesome person for this experience. Thank you!
Very quick. Lots of options with financial support.
I was in to upgrading my property with windows and a roof.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

