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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Asking for to much information, before getting where we are supposed to free information.
We give all this information to you to see mortgage rates on your site and the next screen says you will see your rates and nothing.
Except that you just send us to lenders where we have to enter all the same info again and wait for them to send us rates. What is it that you guys do?
I have not ever had nothing to wrong so far so it's good
Not bad very helpful. A.friend told me all about them.
If the loan goes through it will be a great experiance if not Isanti you all ti know you folks have been great also
Have not spoken with representative yet, I see what you have to offer
It is fine day to be able to make it happen if this is real and then I will be happy
It's been ok but I don't want anyone calling me early in morning. I don't get up till 10 AM
Waste of time, no real time data provided. Misleading marketing, dishonest.
I was not filling out a lot of questions and I was directed to somebody right away now if I just get to loan and be fantastic
I thought I was going to get an estimate for loan and a list of possible lenders. And not be on a wait list and someone will call me from an unknown number.
I don't answer unknown numbers due to spam and possible hackers
Easy question to answer quickly but still waiting for the outcome
In the process of entering and receiving feedback on this proposition
Quick response providing me with information on buying a home
Great customer service
Thanku Cheryl Roth
Form appears simple - easy to understand. Well Done!
This was not a quick and easy process… I gave all my info and instead of giving me the interest rate options "a representative will call". That's NOT what I wanted
Quick and easy, just wish it gave more info on the proposed loans
Don't you dare tell me to get ready to answer my phone—reporting you—lose my info
Unsubscribe
Just want to window shop and see what's out there, don't want harassing calls texts etc
It advertises rates straight away, it does not give them just another scam to get my details
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members