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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I answered all your Qs and EXPECTED to see which lender was offering the 5.52% loan you advertised, not to be sent to 3 different lenders to go thru all the Qs AGAIN!
The help was great so was the representative. Good job
I just wanted a quote with actual numbers. I got referrred and have more questions to go through.
The site only gets you in contact with the lenders it does not give you estimates
You haven't done anything for me yet so a 2 is what it is.
I did not want a swarm of realtors contacting me. At no time did you ask for my permission.
You should have shown the interest rates to indicate where we may stand before going forward
Your Add is misleading. You talk about a govenment program and then the next thing you know is that you refer people to private mortgage lenders
No rates appeared and saying partners will contact. No one wants to be contacted if they do not know what is coming…
As soon as I hit next my phone blew up and didn't stop for 10 minuets I had to turn my phone off
I did not expect to be flooded with calls... I was seeking input from experts not by buy a case of toilet paper. Felt like dealing with amazon... Want to talk to professionals. Ads were persausive in relation to what I wanted to know..
Didn't show any rates after taking my time to put my info. Deceptive.
New has this type thing not sure if this is what I want I need don't understand the whole process or anything like that so far it seems okay at least I'm not stuck making it serious decision
Your ad is misleading it looks like you just want info to have calls made to my number.what happen to giving me amount availabl acording to info in provided first dont think i want to deal with you please dont have no one call this number i know i could call veterans and get info fromthem
I was surprised that I got matched with potential lenders when I recently purchased my home. I would like to cut down on some of the fees such as the mortgage insurance. It is truly robbing me.
This app has been very helpful and I'm very interested in the information I can compile from this
Teaser BS rate up front and now you have my info you are going to spam me for sure. I should have known better.
This is dishonest, promising to give information as soon as you enter but instead being flooded with telemarketing phone callse.
It's all pretty good it's just hard to actually without address and I would actually just walk up to the place and not other than that I like it so far and that pressure
Really Fast response, I was quickly set up with lenders in my area, I would definitely recommend this to anyone who is interested in buying or refinancing a home
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members