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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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It's late now. I'm going to go take a shower...so leave me a message and I'll get back to you
I expected to see what my payments would be over 15 years
Did not expect a call so quickly. All I wanted to know was how much a 100,000$ loan would cost
Good experience. No option for paid off home. I want to cash out of home and buy a new on. A new site built home.
I asked for an interest rate. Your ad stated the best interest rates by lenders would be shown next. Your company did not do what it promised. I am suppose to call next after I gave on line my information requested.
Quite informative and directly related to what I asked.
Make the process seam clear, and easy. And mostly seam to be legitimate for a situation of this type. Would like to hear what this process totally consists of? Not been a very trusting person when it comes to making huge decisions. But if they can back their statements up, and can get the most of this offer without harm to anything with my home,may be a good choice for me.
Pleasing night sleep. Not enough auto-programmed settings.
Received call, I do not want phone calls, I am heard of hearing.
Was only checking; did not expect my phone to start ringing non-stop immediately.
Great thanks. I may be busy when you call so tomorrow should be a better day.
Did not give what was expected, instead useless information that I already know
Want estimated quotes immediately without having salespeople blow up my phone.
Do show you loan options just gathers up your info
It's ok I just get some help that all I just like a home again
The article is misleading. I only wanted to know how to get cash from the equity of my home without going through a month long process with a financial agency.
I didn't even get finished filling out the forms before the calls started coming in. If your that desperate I do not wish to go any further.
Did not request call back. And do not want any exept on email. Thank u
I wanted to know what refinance rates are, didn't want to talk with anyone at this time
You lied and wasted my time.
You promised rates and instead you are sending me to lenders
You lied
You said rates would appear.
I do not want to be contacted in any way
I am reporting you to various agencies to tell them about you fraudulent activities
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

