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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Stop callingright away and try to pass us off to someone else take us off your list
people when you say in your add that you will have answers
Convenient and quick but the vetting process is silly since I have No idea based on my credit if I get the loan and what sucks is that I will have to answer again same questions cause "loan depot" don't know me!
It says calculation not having to speak with someone
I've not dealt with them enough to give an honest rating.
The site was easy to use. Questions were easy to understand and answer and hopefully will provide meaningful results.
I don't expect a referral I expected a loan offer.
You promised a quote, and didn't even tell me an agent will call tomorrow.
I want to see what can be done for me. Widow. Husband died 2017. Agent orange
I am new at all of this, i am not even making any cents am i.?
Quick simple and fast. Please wait to call in the morning. My husband has cancer and is sleeping. Thanking you in advance!
1) I am damned tired of seeing advertisements like yours that say "get an instant loan value by clicking this link". There is nothing instant about your advertisement and all it does when I click the link is put some foreign speaking agent calling me with questions I have already answered to your advertisement.
2) You should hire a fluent English speaking agent if you want business from a potential client. Don't call me back, I don't need your crap from someone out of the United States of America!
Good but suspenseful. Didn't get an answer but have to wait for a call
Great step by step directions to follow to help you to make a decision.
This is the most horrible gimmick i have ever come across total waste of time
I'm looking for a text or email.Not to talk to anyone and feel pressured.
You are just a referral site. Not what you represented your service to be
You said you provide rates and you only provide my phone number to other lenders, I can do that myself
Thought I'd get information here, not a bunch of phone calls
I received a call as soon as I left my phone number and no one said anything so I hung up and now I refuse to do business with them
This was easy. But nothing has really happened so far.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members