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Lendgo

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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My husband was a veteran he is now deceased but I am receiving military benefits

Date of experience: September 26, 2023
Washington
1 review
0 helpful votes
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Promised information I could use to make a decision based on my circumstances but instead set me to a call list.

Date of experience: September 26, 2023
Missouri
1 review
0 helpful votes
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It's too early in the process to discuss this experience.

Date of experience: September 26, 2023
Massachusetts
1 review
0 helpful votes
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The experience I've had with lenders so far has gone very not welcome.

Date of experience: September 26, 2023
California
1 review
0 helpful votes
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I expected to see rates and not be inundated with marketing calls. Shame on you

Date of experience: September 26, 2023
Texas
1 review
0 helpful votes
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I'm not sure if I'm to do this my husband took care of all the loans. So I do know he wants out but me to live my home I don't understand what's I'm signing up for.

Date of experience: September 26, 2023
Pennsylvania
1 review
0 helpful votes
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Takes to long.you put in Right
Address and it keeps saying
Put in wright address

Date of experience: September 26, 2023
Texas
1 review
0 helpful votes
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It's been good, but I only wanted to know how much I would get and not have my mortgage affected in any way. Thank you

Date of experience: September 26, 2023
New Mexico
1 review
0 helpful votes
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So far is easy, but we are down to the nitty-gritty...
September 26, 2023
Updated review

So far is easy, but we are down to the nitty-gritty now.

Date of experience: September 26, 2023

Quick and easy, but now the fun part starts
July 31, 2022
Previous review

Quick and easy, but now the fun part starts.

Date of experience: July 31, 2022

I get a lot of stalled programs, and most of the time...
August 19, 2022
Previous review

I get a lot of stalled programs, and most of the time by the time all the fees etc are added, it's not worth the hassle.

Date of experience: July 20, 2022

Easy to complete, no stalls, freezes or not accepting answers.

Date of experience: May 27, 2022

Easy and no problems, but then something butted in...
May 21, 2022
Previous review

Easy and no problems, but then something butted in and the whole program stopped and wouldn't go on or get out of the way. I had to restart just to go on using my phone. I hate being trapped on a no go site that won't quit or or continue. And it happens over and over.

Date of experience: May 21, 2022

Same questions, same promises
April 11, 2022
Previous review

Same questions, same promises. I was frauded by Key Bank. They ruined my credit for delinquency of a loan I never signed or asked for and wasn't told about for a year. I was paying their first loan to me.

Date of experience: April 11, 2022
Nevada
1 review
0 helpful votes
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The experience was quick fast to the point no hesitations on the questions as they rolled over no glitches no problems thank you for the service

Date of experience: September 26, 2023
Texas
1 review
0 helpful votes
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There is no explanation of how the heloc works or how the funds will be at current mortgage rate. Seems to be just an information gathering and selling info program

Date of experience: September 26, 2023
Pennsylvania
1 review
0 helpful votes
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Not sure what it's doing haven't had any results yet

Date of experience: September 26, 2023
Ohio
1 review
0 helpful votes
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Best service that can be offered under the circumstances!
September 26, 2023
Updated review

Best service that can be offered under the circumstances!

Date of experience: September 26, 2023

Excellent so far!
September 3, 2023
Previous review

Excellent so far!

Date of experience: September 2, 2023
Maine
1 review
0 helpful votes
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Don't want to be inundated w/ offers or have my info sold!

Date of experience: September 26, 2023
Florida
1 review
0 helpful votes
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Very professional, very kind
September 26, 2023

Very professional, very kind. It's my 6 experience, and we're just scared to me. They made it very smooth and took care of all my needs.

Date of experience: September 26, 2023
Colorado
1 review
0 helpful votes
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So far it's been straight to the point and simple, for me that's good.

Date of experience: September 26, 2023
Arkansas
1 review
0 helpful votes
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Expecting a flood of calls which I don't want. Why can't I just get an email quote?

Date of experience: September 26, 2023
Florida
1 review
0 helpful votes
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This is just another site where you will get spammed with phone calls and not truly accurate information immediately. Now these lenders will want you to feed them info again and then call you and call you till you respond. Totally misleading.

Date of experience: September 26, 2023
Nebraska
2 reviews
0 helpful votes
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The answer is always the same as far as "can't show...
October 26, 2023
Updated review

The answer is always the same as far as "can't show lenders until we know if you qualify" that is not a good way to get leads I don't think!

Date of experience: September 26, 2023

Poor search engine
April 14, 2022
Previous review

Poor search engine

Date of experience: March 15, 2022
Arizona
1 review
0 helpful votes
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The minute I filled out your information. I started receiving numerous phone calls that I did not request. I suggest that you warn people before filling out and supplying information. I do not want to be contacted via phone.

Date of experience: September 26, 2023