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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I don't like that you need my phone number. I, I'm just starting to look so I don't want to be bombarded with phone calls.
I thought I was going to see the rates. Not get a phone call
Good so far, as long as the part about keeping my current home loan rate isn't a bait and switch.
I am impressed with the helpful information I have already received. I am looking forward to working with Lendgo.
Was hoping to get rates, not lender phone numbers.
Good,real simple process,by filling in the questions
Depressed and want a new life a happy one with my kid's and a wonderful woman
I thought I'd be able to view options without being bombarded with calls.
G calls coming in before i finished form isa tur off tell them to stop
I am unable to
I didn't choose They just came to me
Wanted estimate not to be called and pestered by lenders!
I did not opt in to receive several phone calls I was told I would get a quote with a fast response I do not want my phone blowing up as I just had a death in the family just wanted to see what my options were
Nothing Yet if you can help my situation it will be a miracle, then I'll rate you then. Thanks
Not sure what you want me to say. The address I gave is my mailing address. I have no home we are homeless. Thank you for your time
Lame waste of time - just pointed me to other lenders with zero information
Collecting all information and not giving the result
My expectation is very high well done job on today Thanks!
It's been simple smooth sailing. Easy to follow directions. Thank you.
Me and my wife are homeless I need you to help me Patty I'm very disabled and so it's my wife my wife is 75 and I'm 67 please we need your
Always helpful and very informative & professional
I didn't go for the 5 star yet because I'm still competing the process
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members