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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I don't like having to give my phone #. I prefer to do this by email
Interest rate is not listed as to whether would be fixed rate or adjustable rate. No hint as to going rates for the area.
Expected to get written quote before having to speak to someone
Didn't do anything to give me any options online. I don't want to talk to a salesperson
Should have said that's it's a forwarding of information
Let's see how this turns out. We can use the extra cash. This process was very easy.
It was a very easy process. Direct questions that was very simple to to answer.
I was expecting instant rates as advertised instead of a message that lenders will contact me.
I am here to get rates and not sell my information
Just started but y'all are really fast don't have to wait hours
Good. We been tryingand have had no luck we own our house have no mortgage and can't get a loan very sad
I want online offers not a call back. If I want a call I would ask for a number and call myself.
Retired social worker. Currently active in my community involved with incarcerated folks
A bunch of questions leading to no were…. "We will call you"
I don't like all the information collecting followed by annoying random calls. When you could just provide your contact info and have a one on one personal conversation with a potential borrower. Don't bother to respond
We have a lot of equity in our home but the bank who owns the loan will not allow us a loan. And come March 2024 I have 11,000 dollars to pay off the 5,000 loan. I have power of attorney to make any decisions. And I personally will make all the payments.
So far, I don't have a clue as to how to rate my experience. If I get a quote for 8 or 9% interest rate, I'd take 2 stars back
Nothing bad to say. Just filled out requested information.
I expect to see some options after providing all details
Don't no because I hate talking on the phone right now I have a lot of things going on and I just lost my sister Wednesday so I'm not doing that
Good website, easy to read font, quick response and help.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members