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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Not looking forward to being randomly called. Should disclosure how your system () works up front.
Easy to enter information, not a lot of questions just to get started
Response has been very quick hopefully that I'll be able to get some type of help from y'all thank you.
Very simple & easy to use thus far. No actual information given to me yet after giving mine though. That's no good.
I'm doing research on Predator Lending! Don't need a loan.
No rating to know what your company is really legit.
Not sure yet fast results but we see if they match my interest rate
Very quick service and simple application process. I'll let you know how tomorrow goes.
My daughter is also on the loan. Super quick response
My first time to inquire and explore my options. Means a lot to a
Novice.
Because there were no calls from anyone I really appreciate that
I don't want phone calls. My phone will block them. Give me info I can read...info I can compare.
Answer the questions...what's it going to cost or these are the rates you qualify for. You think I want to get phone calls...I don't. Email works great for me. All info I need can come via email.
I asked for a quote loan from my mortgage that I have now, not a new mortgage loan
Its fast, easy however I dont like handing out my phone number because of cold calls about loans
I haven't really spoken to anyone yet to know what level of satisfaction I will achieve.
Misleading after requesting too much personal information up front
They don't tell you that you have to have a minimum credit score
Should be able to do by text or email
Good and it was easy to answer all the questions and tell the truth
Have tried this process in the past hopefully this time it works.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

