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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Easy filling out the questionnaire to get a response from a lender
I like when I call for help and your company name pop up on my phone thanks
Don't have quite enough experience to have an opinion about it yet
You need to wait until we're done before you ask us to rate you instead of just when we begin.
Efficient. BUT... I DO NOT WANT TO TALK TO ANYBODY ON THE PHONE. TO COMMUNICATE WITH ME FOR NOW, LET'S STICK TO TYPING. I WILL NOT BE
ANSWERING THE PHONE. Thank you.
Norman Cates *******@clubinsideronline.com
Great help from Stephanie and her assistant.
Ok this has to many companies calling!
I just want to check my rates on line at my leisure I don't want to be bombarded with a bunch of phone calls. My phone was ringing as on as I pushed the accept button thats BS not to many people probably want talk on the phone 3 seconds in to their inquiry.
You talked about how my privacy was so important and there would be no spam. I have received 3 calls in the first 5 minutes. I'm afraid to go to my email. Very frustrating.
I don't need you talk to anybody, just send the $#*!ing quotes
Mentioned free quotes. Not free quotes with 1000 phone calls from lenders.
I am not looking for instant spam phone calls, just information.
Still waiting to see if just another rabbit hole I'm entering
Easy application to find out more. Prefer email contact prior to phone call. Screening calls to reduce unwanted spam.
I hope you guys can help me I been turned down before even though I own a business
Good easy to fill out and wish that want have hard time just tell me if get the loan or there other requirements
Didn't show what can get without filling out personal information
So far, very easy. However I have no information about loan.
I give you that 5. But I have an experienced any of the Result of this transaction.
So far so good I'm hoping that I can get help with a loan without my payment going up
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members