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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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IMy first time trying this, I think it's a good thing for someone that needs a loan
I do not want to be contacted before I can even look at information. My phone rang the moment I hit submit.
It was very good very interesting to learn more about it
I would rather chat instantly than wait for phone call.
Dozen solicitation calls and texts in minutes. That is bull$#*!, people
I didn't realize I would be IMMEDIATELY lambasted by calls and emails from numerous different lenders. I have way too much spam filtering to do know thanks to you!
Web site misleads to required phone contact. Not cool. I HATE being hounded by phone calls.
Wow. I barely got the button pushed when I received 10 spam calls in a row! I wouldn't use your service if it was my last resort!
Give me the info without me having to provide any $#*!ing phone number or email, you piece of $#*!.
Was looking for rates enter all information still no rates but call after call
I don't want to talk to lenders yet. I'm just researching.
It's all a scam to get lenders to call and harass us
So far ok but haven't gotten to the root of application
I hope we go far and beyond your help make it alone
I got the pieces they need money to pay day to find somewhere to stay. Thanks.
It was written above that I would have information and must give phone number to get said information. So frustrating. Give information and allow us to look and followup if needed
Would rather see the offers online. Don't wish to discuss options on the phone. If I should see an offer I like, I would rather call myself
Experience has been good so far. Have been considering home equity since my home is paid off. Also would like to update bathrooms. And my husband is now deceased DAV. Need help to pay for updates etc.
I absolutely do not like giving my phone number out!
Would definitely appreciated having the information I requested without having to wait for someone to call me.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

