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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Everything is looking great. Thank you for asking.
I wanted to see the outcome online not a phone call
Too much personal info with nothing to do with transactions
Was surprised that I didn't get an answer right away.
Ok so far = hopefully I will not receive phone calls
Do not want called.I want info online to determine if 'I' am interested in loan company.
I never got home value from you as your ad said I would
I haven't even finished putting in my information and lenders are calling me.
Didn't get info in good and phone was ringing. Just was looking for info and that attack started before I could finish typing
Everything's fine because it's been automated We will see
Nothing can be done because of the lousy interest rates
Not real crazy about giving my info before I get matched with someone, specifically, my name and address.
So far good but just started application so waiting to see about Loan options"
Before I was finished entering information my phone rang and I was contacted by an aggressive telemarketer. When I pointed out that the link she forwarded did not address the type of loan that I was interested in she tried to overtalk me. When I told her I was not interested she commented that she does not have time for me and disconnected the call.
Want to see what we qualify for before talking to someone.
Dont like having to give my phone number. I'd rather be the one initiating the call
I've done this many times before. Just cause you've been linked with lenders don't mean nothing.
The benefit so far is to the lender. I have no more information now than I did yesterday.
Misleading advertising! You never plan to give information only wanted personal information so you can have thousands of emails and phone calls. 😡
You are taking too long to get back with me.
Maybe a scam, wait till Monday to get with me.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

