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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Normal procedure. Neither better nor worse than others.
I just wish I didn't have to give phone number and be hassled by other companies
Waiting to hear from a human. Hoping to find a lower interest rate.
The only thing I've received so far is a notice saying that And Agent will contact me shortly I'm not interested in a bunch of phone calls I'm interested in seeing quotes that's what you advertised
Not bad, but requires too much personal info for a first contact... and there seems to be no option to opt out.
Easy questions to answer and good information about loan options
I have not been through the process, so I can only give a three at this point.
Not really an experience. All that was done was put in info.
Waste of time to not even get a list and now you have all my info to spam me.
Provide and send info.,, no need for a bunch of phone calls.
I haven't talked to anyone, but too much personal information has been ask and you want all my information.
Great information as I am interested in doing some updates on my home
Hopefully a solution to what I am trying to acheiv
Own several properties no mortgages on any property
This did not give me what it was supposed to give just a message now that I'll be called…
Easy to use. But would prefer offers on line instead of calls. Too many spam calls that I never answer.
The only problem I can even say anything about is lumping bad and fair credit together. Otherwise, the process was great
Answered my questions on home equity loans. Thank you.
You are misleading. Your ad said keep your current rate. This is a scam to just have lenders call and try to get you to take a mortgage out with them
About like any other when answering these type of questions.
Didn't expect a phone call, just wanted to get rate
I'm not gonna get to excited about it because I'm on my own and it is very much easier if you don't get your hopes up too high.
I am going to get
a few days vacation before I have to do the renovations.
I think I will never get a chance to get a loan. Roadblocks at every turn.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members