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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Very easy to apply but, would prefer that feedback gets to via email instead of phone calls.
Ijust wanna find out if this the right move now, to get cash out from my Home Equit, to help me and my family, I'm having financing hardship right now., with out touching my morgage payment.
It was good, and fast, Now I have to wait and seeI if Im qualify, thank you.IiiI
Well I think I'm doing good so far and I rate my self 5 stars.
I hate being led on, that's why I gave a fake phone number. If you tell me you know how much I can get, tell me. Otherwise, tell me you are a broker or coordinator.
Scheduled a call for tomorrow so I didn't have to stay on hold.
I havent had any review so I can't know the results yet!
I like the paperwork easy so far I just want to put some money into it and get me a car but I'm on disability
This is rubbish. I could have gotten these same lenders by googling. You have no purpose.
You sent me an email saying you would help and i filled out info online an got no answer
I didn't want PHONE CALLS, I wanted to see options and numbers. I can find companies on my own, they don't need to call me to tell me their rates!
Helpful sales person and not pushy. That makes all the difference to me.
Provide options first then allow us to make a lender selection
When I signed up for quotes, I was not looking for someone to call me immediately. I want to be able to see what is offered and then decide if it is something that I am interested in. Don't immediately call and bother the person who just wants a quote online. You lose business like that. Back to back calls. And they all show up as spam. Not good
Not having any yet experienced yet to say anything about the company.
I bearly got through entering my info online and my phone started to ring of the hook. I had 4 calls in second.
Would like to see info here instead of being contacted.
You offered an online quote. Within seconds I received multiple phone calls. This is Bs
Assumed I had a VA mortgage. I do not. I have a FHA mortgage.
I don't need to talk to someone. All I need is to know Yes or No and the facts leading up to.
I feel like I am being pushed faster than I would like.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members