Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You could give us numbers without asking for our name and other personal info, you know.
The website navigation is great. I was just disappointed that the lender list did not display. I'll be awaiting contact from potential lenders.
Every thing sounds like this can be a good deal to get what you want and need
I think I am OK I just need this to happen I have talk to loan depots before now I wonder is this really legit
It was very quick and efficient and I'm happy I got a match.
It was easy to fill out information even though I know I'll be turned down.
You advertised stated that we will get an estimate on the spot, instead you take out información and sell it to others… that's misleading information and it's considerer against the law.
Really interested in your company but need more help please
I was looking to see what you are talking about by "borrowing from myself" but all you did was set me up with lenders. That's false advertisement by technical default
Said you were going to giving rates only to give a bunch of phone numbers to
Call. I can do that
Experian is fine everything is good so far so let's just keep going
Not sure how this works. I would rather receive an email than a phone call. Please NO PHONE CALLS. EMAIL TY
No luck leaving me messages me to call back always disconnected from this nbr you guys call me. Give me few min to get to phone you hang up too quick for me to answering your calls
Thank you for taking the time to talk with me and quickly agreeing this isn't what I need.
I wanted info on property value loan. You wanted info on me..
I don't want people calling me. Just give me a list of offers and I'll decide if there's anything that appeals to me.
Make Ms me fill out a questionnaire with some private info and then doesn't even show me the rates I'm eligible for.
I don't want a phone call, I want to see my options.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

