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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Do you give us a chance to end the text before the phone starts ringing? Please!
Never get a quote on here do not want a bunch of calls
I am getting a call every 30 seconds repeatedly from lenders. This happened 1 min. After completing the survey.
I don't want to talk to anyone. It said to get your offers - Not by phone. I don't want to be bothered with 10 phone calls!
I'm a little disappointed at the outcome of this. It sounded like you would be directed right to a quote, not passing your information along to a bunch of lenders.
Not sure if this is real or if you can even help me. Its just a survey
Qwuik and very easy to answer the questions that may get me on the right track
Easy part is done now starts the hard work and hopefully the attitudes get better not very good at this stuff it will be as good as it can thanks for taking time to read this
Well so fair I haven't been able to get passed a setting part of the app
It was ok fast and easy progress no problem s at all
Never sure if these are legit. And I don't want tons of solicitors contacting me endlessly. So keep this limited. Not sure if I'm ready for another loan currently. Just started researching.
You said I was checking if I was qualified, and now you have people calling me!
Great it did not ask too many questions that were not even needed at this point
Dont want a phone call. Would just like to see offers and rates.
I really don't want rate as I have not had a + experience
I am interested in understanding how one may obtain a refinance while keeping their low interest rate? Or am l misunderstanding this policy?
Dont like giving number out to get info...just want amounts and rates etc.
I Am still into the process of getting more information in any items that Are important for me to be knowledgeable in my behalf to help me understand all that I need to know about this transaction. I am still trying to find my best means of getting the best possible information to help me with my decision Help me understand what I need to know with acceptance of how and what you can offer me
You said i could get a look at what my payments would be and you didnt
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

