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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Your ad lied and now its going to be a hard hit on my credit score you said 2 minutes now you need some days... please don't contact me if you do i will not be so nice about it lose my info.
Na………………no reason until I know more about your program
Your whole ad tells me that I will see what an equity loan can do for me. But when you end the questioning end you say I will get a call to talk about it...well I don't want to talk about it. I want the info on line not waste my time talking on the phone. Thank you.
Looking for loan now vs 8 months from now
And loan against this property not my first home
Just give me my loan options and let me decide, don't need calls and 100 emails. That's the one I don't do business with
I want a rate sent by text - no calls! Need monthly payment on 15 year loan.
Took personal information and gave no information back. Scam
Should have been told that I would be contacted so much if I submitted info
You bated me into a bunch of phone calls i dont want. Now I have to cuss out each unwanted call i dont want
I just want to get the rates and you hide them unless we call you or go further. Just give me the damn rates as a reference.
I just want to get the rates. I don't want to speak with anyone nor do I want to be contacted by anyone I just want the research with no sales.
This feels like data harvesting that many other sites do. The responses are no we can't help or are scammers has been experience with other groups. I could change if my experience turns out to offer real solutions
I I did not want my information to be shared with lender so I can start being bombarded with calls. I would like to make the decision on my own and not have people calling me trying to sell me something so I'm very disappointed in this website.
Annoyed over requirement of cell phone. Will not supply that and be subjected to a tsunami of solicitations
Just trying to see what you're all about. Just needing a few home repairs.
My phone started ringing immediately at hitting submit. So much so that each call canceled the others out… I'm allergic to spam calls.
Same ole trick to get your info, don't contact me!
Have no experience yet! Will let you know when I have experienced something!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

