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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Interested in a H/E loan@$75,000.
Currently I owe $24,000H/E on a home worth $390,000+
Unfortunately I am a credit mess with high C/C debt with a few I owe past due! I'm trying to clean up my mistakes of the past!
This is my first time using this so I hope everything goes okay for me 🙏
Smooth, everything was laid out and easily understood,
Provided information as requested, did not see any rates or even range of rates. A complete waste of time.
The online service indicates that availability is online. Or possible phone call or text. I have only received calls!
Concerned about providing my email & phone number. I do not want to be hounded.
I hate getting a bunch of phone calls I don't as supposed to be able to look here for myself. Text or email me please, I can't answer my phone at work.
Only when l get response as the add says,that l will get same interest rate as l have presently.
Quick response but not sure how accurate is the work
You did not give me any options. I will never again work with rocket mortgage
What is the alternative way to get a loan? The question was a bait & switch!
Appreciate fast call back re possible personal loan of $20,000 - $25,000 for home improvements. Note my stellar credit rating of 800+
Adequate so far. I still need more experience with this product
The process was misleading, saying see rates, then just gave my info to lenders who will be hunting me down for the next month.
This won't help me. I don't answer the phone unless I know who it is.
Haven't had any experience yet, waiting on contact
Completed info. And quickly received a response. Awaiting the call for more info.
I have buyers who have interest in buying my home!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

