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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Good easy to do went right the. First I tried easy to under stand
I do not use email and I do not want people calling. If I can not see the info online I do not want to deal with you
Who wants to answer phone calls And harassed and pushed by 30 sales people calling you. Just put the rate up there and a phone number for me to call..
I don't want a phone call. I just want offer sent to my email
It's awesome I'm at work right now can someone call me tomorrow
I was hoping to get written quotes, nit phone calls.
Please don't contact me at this time. I was just interested in the program.
Not enough explanation, didn't authorize a phone call.
Everyone asked same the questions over and over again, even though I filled out the survey! What a waste of time. I'll just go use Zillo or some other loan website! Thanks for nothing! LoanDeopt which you have listed got hacked and lost a lot of PII even though I never took a loan out from them. What a hassle. Don't sell my info and delete me fr.om your website data system from here on and help protect the consumer. This is the last time I'll use a survey for loans approach.
If u can't show rates and fees interest on the amount why go through all this
You intice readers to learn if they qualify for loan that won't affect their current loan rate. You obtain their information only to then refer them to lenders none of whom offer a 'special' program as suggested. False advertise! Deceptive business practices!
Hope I am eligible could use money to find a place to buy. Getting too old to move anymore.
Still awaiting some info, nothing to comment on as yet
Asked for incomplete information. Scam to get a phone number so agencies can now blow up my phone for the next 6 months. Scam.
Too many questions misleading referring to another lender
Not a fan of bait n switch- see your rates now becomes you'll be contacted by our lenders.
No answer/ quote available immediately as advertised
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

