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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I wanted to know more about interest rates based on good credit score. I don't want a lot of telemarketers calling me from a call center. No one wants that crap. Just be honest.
Said you were matching me with lenders. Then said yay you matched me with lenders.
Then said sorry we can't show you lenders
Need help... have equity of ******* in home, but had health & other emergencies that's hurt my credit
Would like to find a financial advisor asap
Just tired of this bait & click crap. No info without having someone call you. Total BS!
Too early to tell except that I prefer no phone calls until I call you.
Simple and easy to use. Self-explanatory And the process is exceptionally fast.
I did not want to speak with anyone on the phone. Had I know ahead of time it was a requirement, I would not have gone through the initial process.
I don't know Mr.Cooper took over after wells fargo. I want to ask, Chase, Home depot or M & T mortgage.
Started getting calls before I could read data, wanted data in print as hard of hearing
I wanted a range of what the potential payment might be without having to talk to someone first you could have at least given me a projected range of payment as that's what I thought I was getting from your post on facebook. Now I got these $#*!s calling me. Get it you Millennial or gen Z f***
It easy to understand and go directly to the point.
I was looking for a good Morgage company, but today I decided to try this lander
Let's say if you guys are for real this would be a blessing in my life and I will give you a five-star 100% for this hard-working American thank you because I need a new HVAC ASAP
It always says someone will call you. Not what you tell people that instantly get a rate
Not sure will see after talking with someone tomorrow
Fine but don't call until after noon please thank you
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

