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Lendgo

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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You have my email why do you need to call me
April 16, 2024
Updated review

You have my email why do you need to call me. Can't you estimate the terms?

Date of experience: April 6, 2024

So far so good
July 31, 2023
Previous review

So far so good

Date of experience: July 31, 2023
Oklahoma
1 review
0 helpful votes
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Within seconds of putting mu phone number in got 26 calls. You are doing WAY too much

Date of experience: April 6, 2024
Arkansas
1 review
0 helpful votes
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It said it would match and show lenders but the very last statement states, were unable to show u the lenders untill we confirm...

Date of experience: April 6, 2024
Nevada
1 review
0 helpful votes
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I have talked to your company before, you are polite and professional. Still considering offer, hoping for a good rate

Date of experience: April 6, 2024

Good but you need to send me a text my phone doesn't...
August 2, 2023
Previous review

Good but you need to send me a text my phone doesn't work

Date of experience: August 1, 2023

Good we will see
June 21, 2023
Previous review

Good we will see

Date of experience: June 21, 2023

Someone tried to get me a quote
May 10, 2023
Previous review

Someone tried to get me a quote

Date of experience: May 10, 2023

So far so good
February 26, 2023
Previous review

So far so good

Date of experience: February 26, 2023
Ohio
1 review
0 helpful votes
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I haven't seen all the details as of yet let you know later

Date of experience: April 6, 2024

Very quick response
May 9, 2023
Previous review

Very quick response

Date of experience: May 9, 2023
Illinois
1 review
0 helpful votes
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This far less painstaking than when I was in the housing market lol its been quick and pleasant but I haven't saw my offers yet lol

Date of experience: April 6, 2024
Ohio
1 review
0 helpful votes
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The app kept taking me back to the previous page when ever I tried to use the sliding scale

Date of experience: April 6, 2024
North Carolina
1 review
0 helpful votes
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I didn't put my real number because of the 12,000 calls that would bombard my phone in the next few minutes but they can still email me I can definitely understand print more than suesumming trying to speak English.

Date of experience: April 6, 2024
Oregon
1 review
0 helpful votes
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Just give rates without names and phone numbers. You can check enough with just the address.

Date of experience: April 6, 2024
Wisconsin
1 review
0 helpful votes
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I was expecting rates and I received a "we'll be in touch" message. Bait and switch, not interested.

Date of experience: April 6, 2024
Nevada
3 reviews
0 helpful votes
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I don't like getting phone messages as I have an ill person at home. Please email only.

Date of experience: April 6, 2024

I do not appreciate giving out my phone number
April 23, 2023
Previous review

I do not appreciate giving out my phone number.

Date of experience: March 23, 2023
Alabama
1 review
0 helpful votes
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I was led to believe that I could "view" my options. Now I have been tricked and will receive repeated phone calls for months and have still not seen the options promised.

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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Friendly professional service
April 6, 2024

Friendly professional service. Was very nervous and felt overwhelmd starting out but the Lender was so helpful and made everything go so smoothly.

Date of experience: April 5, 2024
Missouri
1 review
0 helpful votes
Follow Joyce E.
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Only questions so far no human contact. Responses were quick.

Date of experience: April 5, 2024
Kansas
1 review
0 helpful votes
Follow Edith W.
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I would like to see how you can help me! My husband skied and was a veteran. His name is on the mortgage. They haven't taken it off. I believe there are two loans One is a veteran loan. Does that prevent me from this help? I was working with another group and it failed

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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I'm not sure, so far, I've just answered questions.

Date of experience: April 5, 2024
New Mexico
1 review
0 helpful votes
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So for my experience here has not been all that bad pretty good actually

Date of experience: April 5, 2024
North Carolina
1 review
0 helpful votes
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I am not looking to refinance my house. I just want an open line of credit on some of my home equity.

Date of experience: April 5, 2024
California
1 review
0 helpful votes
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DO NOTTTT HARASS ME WITH PHONE CALLS. GIVE ME THE BOTTOM LINE. CONTACT ME THROUGH AN EMAIL, BUT LET ME KNOW HOW YOU FOUND THIS OUT / IDENTIFY YOURSELF PLEASE OR I WILL BLOCK YOU

Date of experience: April 5, 2024
Texas
2 reviews
3 helpful votes
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Excellent; except I'm not ready for phone calls tonight.

Date of experience: April 5, 2024

Easy, informative, and fast
February 21, 2023
Previous review

Easy, informative, and fast.

Date of experience: February 21, 2023