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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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You have my email why do you need to call me. Can't you estimate the terms?
Within seconds of putting mu phone number in got 26 calls. You are doing WAY too much
It said it would match and show lenders but the very last statement states, were unable to show u the lenders untill we confirm...
I have talked to your company before, you are polite and professional. Still considering offer, hoping for a good rate
Good but you need to send me a text my phone doesn't work
I haven't seen all the details as of yet let you know later
The app kept taking me back to the previous page when ever I tried to use the sliding scale
I didn't put my real number because of the 12,000 calls that would bombard my phone in the next few minutes but they can still email me I can definitely understand print more than suesumming trying to speak English.
Just give rates without names and phone numbers. You can check enough with just the address.
I was expecting rates and I received a "we'll be in touch" message. Bait and switch, not interested.
I don't like getting phone messages as I have an ill person at home. Please email only.
I do not appreciate giving out my phone number.
I was led to believe that I could "view" my options. Now I have been tricked and will receive repeated phone calls for months and have still not seen the options promised.
Friendly professional service. Was very nervous and felt overwhelmd starting out but the Lender was so helpful and made everything go so smoothly.
Only questions so far no human contact. Responses were quick.
I would like to see how you can help me! My husband skied and was a veteran. His name is on the mortgage. They haven't taken it off. I believe there are two loans One is a veteran loan. Does that prevent me from this help? I was working with another group and it failed
I'm not sure, so far, I've just answered questions.
So for my experience here has not been all that bad pretty good actually
I am not looking to refinance my house. I just want an open line of credit on some of my home equity.
DO NOTTTT HARASS ME WITH PHONE CALLS. GIVE ME THE BOTTOM LINE. CONTACT ME THROUGH AN EMAIL, BUT LET ME KNOW HOW YOU FOUND THIS OUT / IDENTIFY YOURSELF PLEASE OR I WILL BLOCK YOU
Excellent; except I'm not ready for phone calls tonight.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

