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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Free!
May 1, 2023

Was a nice easy program to use. BUT. It is not free! No, I am not giving my credit card to anyone for something that is advertised as free

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2023
Betty K. — LegalTemplates Rep
over a year old

Hi Sharon,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

Illinois
1 review
0 helpful votes
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Living Trust Form
May 1, 2023

Easy to find easy to use. Just download and fill out form

Date of experience: May 1, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us. We hope to see you again soon!

South Carolina
1 review
0 helpful votes
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First Time User
May 1, 2023

This was so fast and easy! I would recommend this site to everyone!

Date of experience: May 1, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Pennsylvania
1 review
0 helpful votes
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Great legal Documents
May 1, 2023

It's free and great legal document. Least I can do is give a review. Im very happy documents from this site.

Date of experience: May 1, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Oregon
1 review
0 helpful votes
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Power of Attorney Form
May 1, 2023

I was frustrated by all the other websites saying free forms, but when in reality you needed to pay something. I saw this website and said one more try, and true to their word the form is free.

Date of experience: April 30, 2023
Betty K. — LegalTemplates Rep
over a year old

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

California
1 review
0 helpful votes
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Templates
May 1, 2023

Easy to find, and download. Have used several times, happily.

Date of experience: April 30, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

California
1 review
0 helpful votes
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Piece of cake!
May 1, 2023

Very easy to understand, download and fill out and print and email. I only hope it is as effective as it is simple!

Date of experience: April 30, 2023
Betty K. — LegalTemplates Rep
over a year old

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Iowa
1 review
0 helpful votes
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I used this program to write the By-Laws for our church and am pleased as to the success of the document..

Date of experience: April 30, 2023
Indiana
1 review
0 helpful votes
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Living Will
April 30, 2023

Fine and easy to fill out form and its free and easy to print out.

Date of experience: April 30, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

GB
1 review
0 helpful votes
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Very helpful resource
April 30, 2023

Easy to download and use. Good notes to guide the completion

Date of experience: April 30, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Colorado
1 review
0 helpful votes
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Easy to handle
April 30, 2023

As of right now, easy to handle, let's see if it's actually true that it's free...

Date of experience: April 30, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us.

New Jersey
1 review
0 helpful votes
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Non compete sample sufficient
April 29, 2023

Easy to read and alter. Not overloaded with legal jargon. Appreciate the guidance and style.

Date of experience: April 29, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Texas
1 review
0 helpful votes
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Nice
October 7, 2023

Great templates, thorough stipulations. I would highly recommend for enterprising young landlords #score.

Date of experience: April 29, 2023
Indiana
1 review
0 helpful votes
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Template
April 29, 2023

Provided helpful information on how to write a legal agreement. Saved a lot of time and money. Thank you.

Date of experience: April 29, 2023
Betty K. — LegalTemplates Rep
over a year old

Kristen, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

South Africa
1 review
0 helpful votes
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Very valuable
April 29, 2023

The template and accompanying in-depth-article, provided me with the information and guidance I needed. Thank you!

Date of experience: April 29, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for sharing your rating with us and the community.

Maryland
1 review
0 helpful votes
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Very good template
April 29, 2023

I am so appreciative of the sample template provided by Legaltemplates. It was easy to update and save for my upstart business. Thank you once again!

Date of experience: April 28, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re happy to see that you had a 5-Star experience at Legal Templates.

Colorado
1 review
0 helpful votes
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I don't feel at this time that a review is necessary as this is the first time that I have used this company.

Date of experience: April 28, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your rating.

North Carolina
1 review
0 helpful votes
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User-friendly
April 30, 2023

User-friendly easy to use, easy questions to answer, free, seven day trial. Lots of options. User-friendly.

Date of experience: April 28, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us. We hope to see you again soon!

Florida
1 review
0 helpful votes
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Understand it clearly
October 7, 2023

Very useful and helpful I understand everything that I inserted all the question were simple and I love it

Date of experience: April 28, 2023
Idaho
1 review
0 helpful votes
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Rental Agreement Review by Brett
April 28, 2023

The sample rental agreement looked professional and fairly complete.
I would like to use this template, as the basis for creating a final, binding rental agreement.

Date of experience: April 27, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!